I can't receive OTP since I lost access to my email. Is there any chance to get in touch with support?

[Anonymous]

Hi,

Been some time since I last logged into my fusion360 and it happens now 2FA got enforced. Since I long don't have access to email I registered with, I'm really unable to log in cause OTP. I remember the account password and all and have name and date of last file I worked on. It would be real pity to loose all that I have in my library and I have to add I wasn't exporting much of it to my HDD either. Is there any chance to get in touch with someone from support? I just need to turn off 2FA for my account, log in and change the email.

I even had to create new account just to get some help. AI assistant is not very helpful in that topic either - it had me log in to my account even though I told it I can't log into my email. There should be a contact form for support like that.

Thanks in advance.

Mik

[pendean]

@Anonymous Sadly not having access to your old email address is a major problem, especially if this is not a paid subscription where you can access paid support.

Why are you asking in a forum that has nothing to do with your software or immediate need if I may ask?

Are you wanting to pay someone for a service?