Announcements
Attention for Customers without Multi-Factor Authentication or Single Sign-On - OTP Verification rolls out April 2025. Read all about it here.

Update on Archiving | Idea Boards and Forums

Tiana_Y
Community Manager

Update on Archiving | Idea Boards and Forums

Tiana_Y
Community Manager
Community Manager

Hi All-  

We are excited to share some important updates regarding Archiving and our Idea Boards and Forums that aim to enhance your experience and ensure valuable content remains accessible. Please read the details below to understand how these changes might impact you.

  • Idea Boards:  Great news! Our Idea Boards won’t be subject to archival. This means they will not be archived under the current or future policies. However, our product teams will review and process any content that is not feasible and still label ideas by status as ‘archived’. This also means our Product Teams will actively update Idea statuses and move content that is not an idea or simply a very old, archived idea out of the Idea Boards to the correct destinations e.g. product forum for a question. 
  • Forums:  We're also making changes to our Forums when it comes to our archiving process. Moving forward Accepted Solutions, along with their parent topics and all related posts, will not be archived as long as they are relevant, e.g. product still exists. This means you could support the community in great way, by making sure when you receive a solution, accept in your thread, or remind original poster of the importance of marking solutions if their questions are answered. We are also looking into whether, with these changes, there is a way to bring certain topics with an accepted solution back from the archive retrospectively. While we can't guarantee the restoration of all archived content due to technical limitations, we are committed to finding the best possible solution to bring the most relevant topics with accepted solutions from the archival. 

We hope that these changes and updates will help us keep content that you as our community find impactful and helpful. Thank you for all of your patience and understanding as we have been navigating the best possible solution to move forward, listening to your feedback and comments.

 

Thanks a lot!  

Tiana 


Tiana.D
Community Program Manager
Contact Autodesk Support

0 Likes
Reply
31,755 Views
42 Replies
Replies (42)

soonhui
Collaborator
Collaborator

It's a small step in a right direction, we need to salute Autodesk for making one such baby step at a time, after so much outcry from so many users. 

 

But still, I don't think archiving ( read: removing) some-- or any-- old posts is a great idea at all. What happens if the old posts that are not archived make references to posts that are? Then we still will have broken links and the users won't be getting all the necessary context and help. 

 

It is mentioned in other post that the initial focus is on bring back API forum posts, but why not the "operation" forum posts? Again, if Autodesk simply removes old posts why should users invest any effort at all in helping others? To me the operation help is every bit as useful as API help and I've used both. 

 

Further question: why is it so difficult to bring back old archived topic? And if it's really technically difficult, why make such a hasty decision in the first place, knowing very well that it could be irreversible?

 

 

##########

Ngu Soon Hui

##########

I'm the Benevolent Dictator for Life for MiTS Software.

Read more at here

Chad-Smith
Advisor
Advisor

Credit where it's due, these sound like acceptable terms. Thank you for listening. 👏

Regarding the uncertainty around whether already archived post can be restored, it's unfortunate that this happened without at least some consultation with the community. Hopefully this is a lesson learnt for the future.

pcrawley
Advisor
Advisor

I would have far more respect for a “we made a mistake” post. Dressing it up as something “exciting” is just adds insult to injury.

 

Thank you for listening.

 

Remember that actions speak louder than words - we’re looking forward to seeing some undeleted posts. 

Peter

nige106
Enthusiast
Enthusiast

It's a common sense approach. Good Luck defining "relevant" though.

kerry_w_brown
Advisor
Advisor

Regarding code  & API concept  posts [ explicitly in the .NET forum ]

I believe relying on "Solved" criteria is a mistake.
There were deleted posts  that were not marked as solved

and posted from (now) expired accounts

I was only able to save 19 threads before the deletion, but they contain names like  :

Albert Szilvasy

Tony Tanzillo

Frank Oquendo

Owen Wengerd

and I didn't get past 2005-07-06

 

Surely the decade of posts could be restored into a read-only archive that could be searched and perused.

. . . admittedly, a few of the posts are a waste of space but you shouldn't throw out the baby with the bathwater.
I don't know how many threads were deleted.

I do know they represent the efforts of a lot of talented people attempting to make sense of the AutoCAD .NET API in it's infancy and the majority of it is still relevant.

A lot of us have links to posts that are now dead.

 

Stay well,

 


// Called Kerry or kdub in my other life.

Everything will work just as you expect it to, unless your expectations are incorrect.
Sometimes the question is more important than the answer.

class keyThumper<T> : Lazy<T>;      another  Swamper

pball
Advisor
Advisor

I agree with the others that relying on accepted solutions to determine if a thread should be saved or brought back is a bad idea. In the coding forums specifically everything should be brought back. I would be all for all threads older than 5 or some years be set to read only. The number of people resurrecting 10+ year old posts with a barely related question or worse just ad spam is a bit annoying.

I am happy that the powers at be are willing to undo some changes to support the users that keep the forum alive and useful.

Check out my style edits for the Autodesk forums
pball's Autodesk Forum Style

Curtis_Waguespack
Consultant
Consultant

@pcrawley wrote:

I would have far more respect for a “we made a mistake” post. Dressing it up as something “exciting” is just adds insult to injury.


@CGBenner, @Tarek_K 

please take pcrawley's comment here to heart, and take this back to your teams of community managers.

 

You as communicators must learn to "read the room" better.

 

Because the actions of the last several months have been so disruptive and harmful to the users and user experience, we as users have grown very weary of hearing how much your teams "care" and are "passionate" about your users, and in this case how "excited" you are, etc. 

 

I think we as users understand that as a team you are kind of "scared of your own shadows" due to legal concerns and are timid about saying too much or saying the wrong thing, but you must do better on this, and make your words more than "fluff".

 

I really appreciate that there was finally public communication on this archiving issue, after the seemingly arrogant way that the conversation was blocked and questions were coldly ignored, but I implore you to consider communications in terms of:

  • delivering the information the reader expects and anticipates
  • doing so in a timely manner ( bad news does not get better with age)
  • matching the tone to the severity of the situation
  • ensuring that messaging reaches users that have expressed concerns and questions in threads throughout the community and they are given more effort than a just an announcement that they are likely to never see, because no one is really in the habit of looking at this board for information.

 

MKE_Howard
Collaborator
Collaborator

Hi, it honestly feels a bit like when the government announces cuts in different areas healthcare, education, culture, and after all the complaints, they’re like, "We’re excited to announce we’re not cutting everything, but we’ll only keep what we think is the most relevant, without really considering how it affects people."

 

Like others have said, that’s exactly how I feel about Autodesk’s recent announcement. They’re "excited" to change their plan after everyone tore it apart. But instead of owning up to it and saying, "Yeah, we messed up, sorry about that," they’re acting like they’re doing us a huge favor with some half-hearted tweaks. The criteria they’re using to decide which posts stay are questionable at best, and it feels like they’re just trying to fix the problem without really fixing it. They’ve already shown they don’t know what’s actually relevant to the community.

 

It’s frustrating because it would’ve been way better if they just admitted the mistake and apologized instead of trying to spin it like it’s good news.

That said, it’s a start. Thanks to the team for making some changes, but I really hope future decisions are thought out more carefully and actually take what the community needs into account.

Tiana_Y
Community Manager
Community Manager

Hi All - Just as a quick update, we have taken our first action today to move some of the highly trafficked posts back to their respective boards. We had to do this manually, so some posts may send out notifications to those subscribed to the boards it is being moved to. Apologies for any inconvenience this may cause you.

 

Best,

Tiana


Tiana.D
Community Program Manager
Contact Autodesk Support

pcrawley
Advisor
Advisor

Good news.  Thank you.

 

We do appreciate your efforts to rectify the situation - honestly - even if it was a painful manual exercise, thank you. 

 

I guess that despite the opening post on this thread, the "data deletion policy" has been torn up and re-written.  Speaking for myself, I can't remember a time where I've witnessed so much passionate negativity on these forums.  But deleting the work the very people who make the forums what they are - and then refusing to discuss it, left many with little option but become the very forum-trolls we all despise.  Unfortunately, we have no other voice (that Autodesk can hear), so please accept this as recognition and appreciation of your efforts to fix what you broke.

Peter

Tiana_Y
Community Manager
Community Manager

Hi All, 

Thank you all for your responses on this thread, especially the kind words. I hope you all see by now that we take things to heart and try our best to communicate. I would like to address some of the comments about the “fluff” in our communications. Overall, we aim to be positive, helpful, and welcoming – as quoted from the Rules and Etiquette Guidelines, which we all are expected to follow as part of the community. We keep a certain level of professionalism, even when the conversation topics may be difficult. I understand that directness is also important, but remember that we focus on maintaining a safe, healthy, and collaborative community. I understand and recognize that adding “fluff” to communications is not always the best way to communicate, but we try to remain positive. We are still people on the other end. We care about the community, and we try the best we can to communicate and change outcomes for you all. So yes, saying we are excited may not have been the best adjective to use, but for us as a Community Team, we were excited to let you all know that your voices were heard, not just by us, and they made actionable changes.

 

That being said, we are still looking into whether, with these changes, there is a feasible way to retrospectively bring topics with an accepted solution back from the archive. We are focusing on API and Code discussion first, but it is not limited only to those topics. @soonhui mentioned other topics; we will be looking into others, too, but are currently focusing first on API/Codes topics. We manually brought back the highly trafficked posts that were initially being kept for recreation; there were ~700 posts that went back to their respective product boards. I cannot promise what will be returned, but we are taking steps.  

 

We will ensure we keep responding to this thread and post any updates we receive.  

Thanks,  

Tiana

 


Tiana.D
Community Program Manager
Contact Autodesk Support

Curtis_Waguespack
Consultant
Consultant

@Tiana_Y , thank you for that update, that information is much more meaningful and better matches the expectations of those following this issue.

 

As for the communication, again it's all about reading the room and matching the level of severity and sincerity. Messaging can be positive, without coming across as insincere. Often when we try to force positivity into a message it can inflame a situation rather than help it. For instance when addressing someone that has expressed frustration, closing with "Have a great day!" can undermine the sincerity of the message, even if we were truly wishing the person a great day.

 

With the recent string of disruptive events introduced by both this archiving and the modernization project, the communication has been consistently off the mark, and in both projects user input has been ignored. I think everyone recognizes the lack of public acknowledgement concerning the mistakes that have been made with these projects, and I would encourage you and your teammates to recognize that it is because of the lack of acknowledgement, that forced positivity will come across much more insincere to your audience than it is intended. Ideally as pcrawley mentioned, a "we made a mistake" communication would be extended, and that simple acknowledgement would help ease the tension and allow things to move on. But I think we all know that no such acknowledgement is going to happen, and we know why.

 

Nonetheless, I think the way forward will be through corrective action first, and then timely, informative, and well distributed communication about the corrective measures, as directly as possible to those who have expressed concerns, in the places they have expressed those concerns. 

 

We are just now seeing such actions. But up until now it has been no communication, or a lot of "hey we hear you and we care" accompanied and followed by no visible action. I look forward to getting this archiving issue remedied so we can move on. I am painfully aware of the huge amount of my own time I have had to invest just to get anyone to even talk about this, and so these first steps to fixing what has been broken are very welcome, but not at all exciting. 

 

Again, thank you for the update... and have a great day!  😛 😂 ( no but seriously, the thank you is sincere 🙂)

 

ActivistInvestor
Advisor
Advisor

With coding-related posts, it's not that difficult to define relevant.

 

If the code continues to work on current product releases, regardless of when it was originally posted, then it's no less-relevant today than it was the day it was posted.

 

By my guestimate, at least 95% of the code that was originally written to target AutoCAD 2010 and posted here, continues to work today on AutoCAD 2025. With code, changes are rare (mostly because changes can break existing code), so API's are cast in stone for the most-part, making them immune to obsolescence. 

 

 

 

 

Curtis_Waguespack
Consultant
Consultant

@ActivistInvestor or others 

 

I agree with what you’ve said, and have a question: now that the content has been removed, can you suggest some criteria that captures this content to bring it back without bringing back everything and without bringing back a lot of irrelevant content?

 

I ask because I’m going to have a call on Monday about this and would be happy to offer other ideas. I have my own thoughts but I’m only involved in the Inventor programing world, and I might be unaware of things that matter outside of that world etc. I’m under NDA so can’t be too specific, but for the sake of the question let’s “pretend “ that the content is just Hidden and not completely deleted… if that helps frame suggestions.

 

I know on the inventor forums there are sometimes code posts that don’t offer working solutions, etc.

example: person posts some code they copied from somewhere and hacked at a bit, and ask an unclear question about it and it never got replied too, etc.

So things like that could be removed, but I think they would need to be drought back first, reviewed and then Marked for archive.

 

In the inventor world, I think they could bring back all post on the 2 inventor forums that contain code, and then qualified members could be given the ability to mark irrelevant posts as ready to archive, or repurpose them into knowledge base articles, etc. then mark them for archive. But maybe going back to 2000 isn’t needed and it could be just back to 2010 or some other date for other forums?

 

I'm curious about other peoples thoughts about this for other forums.

 

 

MKE_Howard
Collaborator
Collaborator

Thanks @Tiana_Y and all the autodesk team. 

0 Likes

kerry_w_brown
Advisor
Advisor

Wednesday beer-oclock  . . .
It's great to finish the day with a giggle.
This from aChatGPT link did the job !

 

Haiku _ 2025-01-29_17-17-42.jpg

Regards,

 


// Called Kerry or kdub in my other life.

Everything will work just as you expect it to, unless your expectations are incorrect.
Sometimes the question is more important than the answer.

class keyThumper<T> : Lazy<T>;      another  Swamper

kerry_w_brown
Advisor
Advisor

@Curtis_Waguespack 

Sorry , I missed you post  regarding thoughts for your meeting 
I hope it went well.

 

ps:  Someone mentioned all unanswered topics and any containing VB.NET ; but I'd be lambasted if I suggested that.

 

Regards,

 


// Called Kerry or kdub in my other life.

Everything will work just as you expect it to, unless your expectations are incorrect.
Sometimes the question is more important than the answer.

class keyThumper<T> : Lazy<T>;      another  Swamper

______
icon-svg-close-thick

Cookie preferences

Your privacy is important to us and so is an optimal experience. To help us customize information and build applications, we collect data about your use of this site.

May we collect and use your data?

Learn more about the Third Party Services we use and our Privacy Statement.

Strictly necessary – required for our site to work and to provide services to you

These cookies allow us to record your preferences or login information, respond to your requests or fulfill items in your shopping cart.

Improve your experience – allows us to show you what is relevant to you

These cookies enable us to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we use to deliver information and experiences tailored to you. If you do not allow these cookies, some or all of these services may not be available for you.

Customize your advertising – permits us to offer targeted advertising to you

These cookies collect data about you based on your activities and interests in order to show you relevant ads and to track effectiveness. By collecting this data, the ads you see will be more tailored to your interests. If you do not allow these cookies, you will experience less targeted advertising.

icon-svg-close-thick

THIRD PARTY SERVICES

Learn more about the Third-Party Services we use in each category, and how we use the data we collect from you online.

icon-svg-hide-thick

icon-svg-show-thick

Strictly necessary – required for our site to work and to provide services to you

Qualtrics
We use Qualtrics to let you give us feedback via surveys or online forms. You may be randomly selected to participate in a survey, or you can actively decide to give us feedback. We collect data to better understand what actions you took before filling out a survey. This helps us troubleshoot issues you may have experienced. Qualtrics Privacy Policy
Akamai mPulse
We use Akamai mPulse to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Akamai mPulse Privacy Policy
Digital River
We use Digital River to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Digital River Privacy Policy
Dynatrace
We use Dynatrace to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Dynatrace Privacy Policy
Khoros
We use Khoros to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Khoros Privacy Policy
Launch Darkly
We use Launch Darkly to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Launch Darkly Privacy Policy
New Relic
We use New Relic to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. New Relic Privacy Policy
Salesforce Live Agent
We use Salesforce Live Agent to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Salesforce Live Agent Privacy Policy
Wistia
We use Wistia to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Wistia Privacy Policy
Tealium
We use Tealium to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Tealium Privacy Policy
Upsellit
We use Upsellit to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Upsellit Privacy Policy
CJ Affiliates
We use CJ Affiliates to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. CJ Affiliates Privacy Policy
Commission Factory
We use Commission Factory to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Commission Factory Privacy Policy
Google Analytics (Strictly Necessary)
We use Google Analytics (Strictly Necessary) to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Google Analytics (Strictly Necessary) Privacy Policy
Typepad Stats
We use Typepad Stats to collect data about your behaviour on our sites. This may include pages you’ve visited. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our platform to provide the most relevant content. This allows us to enhance your overall user experience. Typepad Stats Privacy Policy
Geo Targetly
We use Geo Targetly to direct website visitors to the most appropriate web page and/or serve tailored content based on their location. Geo Targetly uses the IP address of a website visitor to determine the approximate location of the visitor’s device. This helps ensure that the visitor views content in their (most likely) local language.Geo Targetly Privacy Policy
SpeedCurve
We use SpeedCurve to monitor and measure the performance of your website experience by measuring web page load times as well as the responsiveness of subsequent elements such as images, scripts, and text.SpeedCurve Privacy Policy
Qualified
Qualified is the Autodesk Live Chat agent platform. This platform provides services to allow our customers to communicate in real-time with Autodesk support. We may collect unique ID for specific browser sessions during a chat. Qualified Privacy Policy

icon-svg-hide-thick

icon-svg-show-thick

Improve your experience – allows us to show you what is relevant to you

Google Optimize
We use Google Optimize to test new features on our sites and customize your experience of these features. To do this, we collect behavioral data while you’re on our sites. This data may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, your Autodesk ID, and others. You may experience a different version of our sites based on feature testing, or view personalized content based on your visitor attributes. Google Optimize Privacy Policy
ClickTale
We use ClickTale to better understand where you may encounter difficulties with our sites. We use session recording to help us see how you interact with our sites, including any elements on our pages. Your Personally Identifiable Information is masked and is not collected. ClickTale Privacy Policy
OneSignal
We use OneSignal to deploy digital advertising on sites supported by OneSignal. Ads are based on both OneSignal data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that OneSignal has collected from you. We use the data that we provide to OneSignal to better customize your digital advertising experience and present you with more relevant ads. OneSignal Privacy Policy
Optimizely
We use Optimizely to test new features on our sites and customize your experience of these features. To do this, we collect behavioral data while you’re on our sites. This data may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, your Autodesk ID, and others. You may experience a different version of our sites based on feature testing, or view personalized content based on your visitor attributes. Optimizely Privacy Policy
Amplitude
We use Amplitude to test new features on our sites and customize your experience of these features. To do this, we collect behavioral data while you’re on our sites. This data may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, your Autodesk ID, and others. You may experience a different version of our sites based on feature testing, or view personalized content based on your visitor attributes. Amplitude Privacy Policy
Snowplow
We use Snowplow to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Snowplow Privacy Policy
UserVoice
We use UserVoice to collect data about your behaviour on our sites. This may include pages you’ve visited. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our platform to provide the most relevant content. This allows us to enhance your overall user experience. UserVoice Privacy Policy
Clearbit
Clearbit allows real-time data enrichment to provide a personalized and relevant experience to our customers. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID.Clearbit Privacy Policy
YouTube
YouTube is a video sharing platform which allows users to view and share embedded videos on our websites. YouTube provides viewership metrics on video performance. YouTube Privacy Policy

icon-svg-hide-thick

icon-svg-show-thick

Customize your advertising – permits us to offer targeted advertising to you

Adobe Analytics
We use Adobe Analytics to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Adobe Analytics Privacy Policy
Google Analytics (Web Analytics)
We use Google Analytics (Web Analytics) to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Google Analytics (Web Analytics) Privacy Policy
AdWords
We use AdWords to deploy digital advertising on sites supported by AdWords. Ads are based on both AdWords data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that AdWords has collected from you. We use the data that we provide to AdWords to better customize your digital advertising experience and present you with more relevant ads. AdWords Privacy Policy
Marketo
We use Marketo to send you more timely and relevant email content. To do this, we collect data about your online behavior and your interaction with the emails we send. Data collected may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, email open rates, links clicked, and others. We may combine this data with data collected from other sources to offer you improved sales or customer service experiences, as well as more relevant content based on advanced analytics processing. Marketo Privacy Policy
Doubleclick
We use Doubleclick to deploy digital advertising on sites supported by Doubleclick. Ads are based on both Doubleclick data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Doubleclick has collected from you. We use the data that we provide to Doubleclick to better customize your digital advertising experience and present you with more relevant ads. Doubleclick Privacy Policy
HubSpot
We use HubSpot to send you more timely and relevant email content. To do this, we collect data about your online behavior and your interaction with the emails we send. Data collected may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, email open rates, links clicked, and others. HubSpot Privacy Policy
Twitter
We use Twitter to deploy digital advertising on sites supported by Twitter. Ads are based on both Twitter data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Twitter has collected from you. We use the data that we provide to Twitter to better customize your digital advertising experience and present you with more relevant ads. Twitter Privacy Policy
Facebook
We use Facebook to deploy digital advertising on sites supported by Facebook. Ads are based on both Facebook data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Facebook has collected from you. We use the data that we provide to Facebook to better customize your digital advertising experience and present you with more relevant ads. Facebook Privacy Policy
LinkedIn
We use LinkedIn to deploy digital advertising on sites supported by LinkedIn. Ads are based on both LinkedIn data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that LinkedIn has collected from you. We use the data that we provide to LinkedIn to better customize your digital advertising experience and present you with more relevant ads. LinkedIn Privacy Policy
Yahoo! Japan
We use Yahoo! Japan to deploy digital advertising on sites supported by Yahoo! Japan. Ads are based on both Yahoo! Japan data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Yahoo! Japan has collected from you. We use the data that we provide to Yahoo! Japan to better customize your digital advertising experience and present you with more relevant ads. Yahoo! Japan Privacy Policy
Naver
We use Naver to deploy digital advertising on sites supported by Naver. Ads are based on both Naver data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Naver has collected from you. We use the data that we provide to Naver to better customize your digital advertising experience and present you with more relevant ads. Naver Privacy Policy
Quantcast
We use Quantcast to deploy digital advertising on sites supported by Quantcast. Ads are based on both Quantcast data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Quantcast has collected from you. We use the data that we provide to Quantcast to better customize your digital advertising experience and present you with more relevant ads. Quantcast Privacy Policy
Call Tracking
We use Call Tracking to provide customized phone numbers for our campaigns. This gives you faster access to our agents and helps us more accurately evaluate our performance. We may collect data about your behavior on our sites based on the phone number provided. Call Tracking Privacy Policy
Wunderkind
We use Wunderkind to deploy digital advertising on sites supported by Wunderkind. Ads are based on both Wunderkind data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Wunderkind has collected from you. We use the data that we provide to Wunderkind to better customize your digital advertising experience and present you with more relevant ads. Wunderkind Privacy Policy
ADC Media
We use ADC Media to deploy digital advertising on sites supported by ADC Media. Ads are based on both ADC Media data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that ADC Media has collected from you. We use the data that we provide to ADC Media to better customize your digital advertising experience and present you with more relevant ads. ADC Media Privacy Policy
AgrantSEM
We use AgrantSEM to deploy digital advertising on sites supported by AgrantSEM. Ads are based on both AgrantSEM data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that AgrantSEM has collected from you. We use the data that we provide to AgrantSEM to better customize your digital advertising experience and present you with more relevant ads. AgrantSEM Privacy Policy
Bidtellect
We use Bidtellect to deploy digital advertising on sites supported by Bidtellect. Ads are based on both Bidtellect data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Bidtellect has collected from you. We use the data that we provide to Bidtellect to better customize your digital advertising experience and present you with more relevant ads. Bidtellect Privacy Policy
Bing
We use Bing to deploy digital advertising on sites supported by Bing. Ads are based on both Bing data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Bing has collected from you. We use the data that we provide to Bing to better customize your digital advertising experience and present you with more relevant ads. Bing Privacy Policy
G2Crowd
We use G2Crowd to deploy digital advertising on sites supported by G2Crowd. Ads are based on both G2Crowd data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that G2Crowd has collected from you. We use the data that we provide to G2Crowd to better customize your digital advertising experience and present you with more relevant ads. G2Crowd Privacy Policy
NMPI Display
We use NMPI Display to deploy digital advertising on sites supported by NMPI Display. Ads are based on both NMPI Display data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that NMPI Display has collected from you. We use the data that we provide to NMPI Display to better customize your digital advertising experience and present you with more relevant ads. NMPI Display Privacy Policy
VK
We use VK to deploy digital advertising on sites supported by VK. Ads are based on both VK data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that VK has collected from you. We use the data that we provide to VK to better customize your digital advertising experience and present you with more relevant ads. VK Privacy Policy
Adobe Target
We use Adobe Target to test new features on our sites and customize your experience of these features. To do this, we collect behavioral data while you’re on our sites. This data may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, your Autodesk ID, and others. You may experience a different version of our sites based on feature testing, or view personalized content based on your visitor attributes. Adobe Target Privacy Policy
Google Analytics (Advertising)
We use Google Analytics (Advertising) to deploy digital advertising on sites supported by Google Analytics (Advertising). Ads are based on both Google Analytics (Advertising) data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Google Analytics (Advertising) has collected from you. We use the data that we provide to Google Analytics (Advertising) to better customize your digital advertising experience and present you with more relevant ads. Google Analytics (Advertising) Privacy Policy
Trendkite
We use Trendkite to deploy digital advertising on sites supported by Trendkite. Ads are based on both Trendkite data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Trendkite has collected from you. We use the data that we provide to Trendkite to better customize your digital advertising experience and present you with more relevant ads. Trendkite Privacy Policy
Hotjar
We use Hotjar to deploy digital advertising on sites supported by Hotjar. Ads are based on both Hotjar data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Hotjar has collected from you. We use the data that we provide to Hotjar to better customize your digital advertising experience and present you with more relevant ads. Hotjar Privacy Policy
6 Sense
We use 6 Sense to deploy digital advertising on sites supported by 6 Sense. Ads are based on both 6 Sense data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that 6 Sense has collected from you. We use the data that we provide to 6 Sense to better customize your digital advertising experience and present you with more relevant ads. 6 Sense Privacy Policy
Terminus
We use Terminus to deploy digital advertising on sites supported by Terminus. Ads are based on both Terminus data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Terminus has collected from you. We use the data that we provide to Terminus to better customize your digital advertising experience and present you with more relevant ads. Terminus Privacy Policy
StackAdapt
We use StackAdapt to deploy digital advertising on sites supported by StackAdapt. Ads are based on both StackAdapt data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that StackAdapt has collected from you. We use the data that we provide to StackAdapt to better customize your digital advertising experience and present you with more relevant ads. StackAdapt Privacy Policy
The Trade Desk
We use The Trade Desk to deploy digital advertising on sites supported by The Trade Desk. Ads are based on both The Trade Desk data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that The Trade Desk has collected from you. We use the data that we provide to The Trade Desk to better customize your digital advertising experience and present you with more relevant ads. The Trade Desk Privacy Policy
RollWorks
We use RollWorks to deploy digital advertising on sites supported by RollWorks. Ads are based on both RollWorks data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that RollWorks has collected from you. We use the data that we provide to RollWorks to better customize your digital advertising experience and present you with more relevant ads. RollWorks Privacy Policy

Are you sure you want a less customized experience?

We can access your data only if you select "yes" for the categories on the previous screen. This lets us tailor our marketing so that it's more relevant for you. You can change your settings at any time by visiting our privacy statement

Your experience. Your choice.

We care about your privacy. The data we collect helps us understand how you use our products, what information you might be interested in, and what we can improve to make your engagement with Autodesk more rewarding.

May we collect and use your data to tailor your experience?

Explore the benefits of a customized experience by managing your privacy settings for this site or visit our Privacy Statement to learn more about your options.