Text box with background mask showing up as white block in plot preview

[Anonymous]

Hello,

When I preview a plot in Civil3D 2018, any text that has a background mask is showing up as a solid white box in the plot preview.  When I change the FILLMODE from 1 to 0, the text shows up on plot preview, but the background mask no longer works.  I have attached a file with an example.  

Any text without a background mask shows up fine in the plot preview. 

Any ideas on what may be causing this??

Thanks,

Derek

[Alfred.NESWADBA]

Hi,

>> When I preview a plot 

And if you plot to PDF instead just doing a preview, same issue?

Can you please start command _ABOUT and show us a screenshot from that dialog?

- alfred -

[Anonymous]

Alfred, 

See attached for a screenshot of the _About command.  

Thanks,

Derek

[Alfred.NESWADBA]

Hi,

please install all updates, neither AutoCAD nor Map3D nor Civil3D is updated.

The _ABOUT dialog should show that release (currently).

- alfred -