Surface Smoothing

[Anonymous]

We are having an issue smoothing surfaces with Natural Neighbor Interpolation in Civil 3d 2011.  Anytime we try it Civil 3d goes to a white screen then closes.

This is occuring on multiple machines under Vista (32 bit) and Windows 7 (64 Bit)

Oddly if the smoothing was applied in a legacy drawing the surface will rebuild fine.

Thanks,

Conan Witzel

[Jason.Hickey]

Hi Conan,

I have been working with your reseller regarding this issue. Can you provide me the exact steps (criteria, primarily) that you are taking to cause this issue to occur?

[blanchm]

Hi Conan,

I'm not having any trouble with surface smoothing in 2011. Is there a particular data set you are having trouble with? If so please post it and let me know what grid spacing you are using.

Thanks

Matt Blanchard

Autodesk, Test Development

[Anonymous]

Matt,

We appear to be only having the problem with three of our nine machines.  Two of those have the vba enabler installed, but the third does not.

Currently even hitting cancel in the dialog box will cause the crash (after setting parameters, see attached)

It does not issue a CER, the screen just goes gray.  I was able to forward a .mdmp to our reseller who I believe forwarded it Jason.

Thanks,

Conan Witzel

[Anonymous]

It appears that the issue was the way we were getting to the smooth dialog box.

We would smooth the surface by right clicking on edits under definition.

If we use the ribbon there is no problem.  I guess we will be using the ribbon to smooth.

Thanks,

Conan Witzel

[Anonymous]

Thanks Conan. We were having this same problem and the ribbon is the fix.

[thair]

I very much appreciate the work around fix because it was driving me crazy and wasting time and money.  What bothers me most is recalling ALL of the Autodesk certified instructors and virtually every class instructor at AU the last 4 years beating into my brain to use the PROSPECTOR and that it is my friend, time saver, end all be all solution to streamlined effortless work flow etc...you'd think they would test this before the release date.  ~ SIGH

[Anonymous]

I following the AUTODESK Tutorial, as written and it crashes my system when press OK to smooth surface.. : (

[Anonymous]

Skiptex,

I am not sure what the Tutorial says to do, but we have had no issues if we get there through the Ribbon.  Select the surface and the surface ribbon appears.  Under edit Surface, select smooth surface and everything should work.

Thanks,

Conan Witzel

[Anonymous]

Well, the ribbon method worked, using the same method you mentioned....!! 

the tutorial wants you to use PROSPECTOR to do this function...  so if i follow the Autodesk Tutorial, to the letter, i expect it to function properly... and not crash on me..actually i doesn't even crash.. it just disappears!

ps.. thanks for the input...