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Sheet Set Manager for Web - Can't select custom plot folder (Storage Location)

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Message 1 of 7
TWilkinson
487 Views, 6 Replies

Sheet Set Manager for Web - Can't select custom plot folder (Storage Location)

TWilkinson
Contributor
Contributor

I am having an annoying issue with SSM4Web that keeps me from being able to plot the sheet set to a folder other than where the sheet set is stored on ACC. This isn't ideal for obvious reasons.

 

If I do not change the "Storage location", plotting occurs as expected. However, if I do change it, I get spinning wheels on the "Storage location" and "Page setup overrides" lines and the "Publish" button is grayed out. This lasts indefinitely.

 

Both of these lines have the spinning wheels when I first open the publish window, but they resolve near instantly. This occurs on all projects and with DSTs created in the cloud and on a local drive then uploaded.

I am using DC 16.8.0.2169 and Civil 3D 2023.3.1

 

Anyone have a solution?

 

TWilkinson_0-1718649256807.png

 

Todd Wilkinson, P.E.
0 Likes

Sheet Set Manager for Web - Can't select custom plot folder (Storage Location)

I am having an annoying issue with SSM4Web that keeps me from being able to plot the sheet set to a folder other than where the sheet set is stored on ACC. This isn't ideal for obvious reasons.

 

If I do not change the "Storage location", plotting occurs as expected. However, if I do change it, I get spinning wheels on the "Storage location" and "Page setup overrides" lines and the "Publish" button is grayed out. This lasts indefinitely.

 

Both of these lines have the spinning wheels when I first open the publish window, but they resolve near instantly. This occurs on all projects and with DSTs created in the cloud and on a local drive then uploaded.

I am using DC 16.8.0.2169 and Civil 3D 2023.3.1

 

Anyone have a solution?

 

TWilkinson_0-1718649256807.png

 

Todd Wilkinson, P.E.
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6 REPLIES 6
Message 2 of 7
david_cave
in reply to: TWilkinson

david_cave
Explorer
Explorer

I am having the exact same issue. 
DC 16.8.0.2169 and Civil 3D 2023.3.2

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I am having the exact same issue. 
DC 16.8.0.2169 and Civil 3D 2023.3.2

Message 3 of 7
TWilkinson
in reply to: david_cave

TWilkinson
Contributor
Contributor

I wonder if anyone on 2024 or 2025 is having the same issue?

Todd Wilkinson, P.E.
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I wonder if anyone on 2024 or 2025 is having the same issue?

Todd Wilkinson, P.E.
Message 4 of 7
david_cave
in reply to: TWilkinson

david_cave
Explorer
Explorer

After a lot of  troubleshooting my work colleague opened up the same .dst in C3D 2024 and it appears to be working correctly. She was able to select a different output folder for the PDFs and it printed to the correct folder. It is early days on our project so I am switching to 2024.

0 Likes

After a lot of  troubleshooting my work colleague opened up the same .dst in C3D 2024 and it appears to be working correctly. She was able to select a different output folder for the PDFs and it printed to the correct folder. It is early days on our project so I am switching to 2024.

Message 5 of 7
TWilkinson
in reply to: david_cave

TWilkinson
Contributor
Contributor
David,

That's the type of thing I wish would be back-ported, but I guess we're past that with 2023 at this point!
Todd Wilkinson, P.E.
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David,

That's the type of thing I wish would be back-ported, but I guess we're past that with 2023 at this point!
Todd Wilkinson, P.E.
Message 6 of 7
Oscar_NOLA
in reply to: TWilkinson

Oscar_NOLA
Explorer
Explorer

I am having the same issue!

0 Likes

I am having the same issue!

Message 7 of 7
lim.wendy
in reply to: Oscar_NOLA

lim.wendy
Community Manager
Community Manager

Hi all,

 

Thanks for reaching out to the forum. I’ve researched internally and found similar cases reported. Here are a few suggestions to check:

  1. Look for any quote symbols in your project folder names.
  2. Remove any apostrophe characters from the project folder names.

Additionally, try upgrading to a newer version of Desktop Connector. You can find the latest version here.

 



Wendy Lim

Data Nerd | Community Advocate | AEC Industry


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0 Likes

Hi all,

 

Thanks for reaching out to the forum. I’ve researched internally and found similar cases reported. Here are a few suggestions to check:

  1. Look for any quote symbols in your project folder names.
  2. Remove any apostrophe characters from the project folder names.

Additionally, try upgrading to a newer version of Desktop Connector. You can find the latest version here.

 



Wendy Lim

Data Nerd | Community Advocate | AEC Industry


facebook twitter twitter blogs pm


Join the new online Rail Community


Rails Summit




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