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River and Flood Analysis Module causes Civil 3D to Freeze

22 REPLIES 22
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Message 1 of 23
abuescher
1657 Views, 22 Replies

River and Flood Analysis Module causes Civil 3D to Freeze

OS: Windows 10

Civil 3D Version: 2018.2

 

I apologize if this has already been addressed. I looked through some of the recent posts on the forum, but it doesn't look as though anyone has tested out the fix that released on April 12, 2018 (located here). I have tried to run RFA after downloading the fix, and it did not seem to change anything. Regardless of what I tried to do, using any of the options available in the ribbon or the menu bar caused Civil 3D to become completely unresponsive. The only way to shut it down was to go to the windows task manager and force-close the program. Has anyone had any success with this fix? Or has anyone found a workaround to use RFA?

 

Thanks,

Alex

22 REPLIES 22
Message 2 of 23
Mike_Hurtado
in reply to: abuescher

This may be able to help:

 

River and Flood Analysis causes Civil 3D 2018 to freeze in Windows 10



Michael Hurtado
Designated Support Specialist

Message 3 of 23
abuescher
in reply to: Mike_Hurtado

Hi Michael,

 

Thanks for the reply. Unfortunately that is the same troubleshooting method that I linked in the original post. I have followed those steps and am still encountering the same error.

 

Thanks,

Alex

Message 4 of 23
Mike_Hurtado
in reply to: abuescher

Totally read over that part, my apologies. Sometimes doing the following will help:

 

Take the files in this folder:

C:\ProgramData\Autodesk\Autodesk RFA 2018

and place it in:
C:\Users\<<USER>>\AppData\Roaming\Autodesk\C3D 2018\enu\Support

This is the default location that CUILOAD goes to when trying to load a .cuix file. Once the files have been placed in the new folder, unload the River.cuix file and reload it from the new location.

 



Michael Hurtado
Designated Support Specialist

Message 5 of 23
wlewis
in reply to: abuescher

Try using the command in a new drawing....

 

I was having a similar issue as addressed here... https://forums.autodesk.com/t5/civil-3d-forum/quot-rio-quot-causes-lock-up/m-p/7993363#M371237, but the command window for the River Analysis opened as expected, but only in a NEW, BLANK drawing....

 

You can XREF the model drawing you are trying to analyze, possibly then bind (insert) into the new drawing.

 

 

Message 6 of 23
abuescher
in reply to: Mike_Hurtado

Hi Michael,

 

I attempted your solution but had no luck. I see that wlewis has also posted a suggestion, but I have not had the chance to try it yet. I will post an update when I do get to it!

 

Thanks again for the quick responses.

 

Alex

Message 7 of 23
ChrisRS
in reply to: abuescher

What version of Windows 10 are you running? The previous (Fall) update broke RFA. This is a know issue that has not yet been resolved. That is all that I can say.

 

The Windows 10 April update breaks Infraworks and Hydraflow.

The Infraworks Forum report that Autodesk is working on hotfix for Infraworks.

Christopher Stevens
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Message 8 of 23
rdbailey
in reply to: ChrisRS

Do you know if this problem has been solved yet?  I just installed RFA and tried to use it and it locked my computer up.  I had to use task manager to get out of Acad.  I tried it two more times and got the same result.  Thanks for any help.

Message 9 of 23
rdbailey
in reply to: Mike_Hurtado

Mike,

 

I am having the same issue with 2019 Civil 3D freezing up when I try to use a RFA command.  I have tried the suggestions listed above in the thread for the issue in 2018 Civil 3D.  I also have installed autocad updates, civil 3D updates and reinstalled RFA.  Do you know if this issue has been resolved?  I would appreciate any assistance you can provide.  Thanks!

 

Dale

Message 10 of 23
eking69
in reply to: abuescher

Just finished building a new CAD computer and installing 2019 suite of ACAD programs, still having the same problem with the lock up in Civ 3d on my windows 10 machine.  I've tried every solution but none seem to work yet.  All updates have been installed for all Autodesk products.

 

Windows 10 (new install with all updates)

AMD Threadripper 2950x

Nvidia Quadro P4000

64 Ram

Message 11 of 23
jan_jirasek
in reply to: Mike_Hurtado

Hi Mike,

 

I've just installed River and Flood Analysis 2019 and I have the same issue with the ribbon and the menu bar caused Civil 3D to become completely unresponsive. I've also used your procedure and troubleshooting described in this link https://knowledge.autodesk.com/support/civil-3d/troubleshooting/caas/sfdcarticles/sfdcarticles/River... to solve this problem but without any success. Is there any other way to fix it? Is anybody working on this problem at all?  I think this problem is known for very long time.

 

I have to highlight that the file CrossSection.dll, which is supposed to be copied to C:\Users\<user>\AppData\Roaming\Autodesk\C3D 2019\enu\Support  (…\csy\…  in my case) with other files River.cuixRiver.dllRiver.mnrRiver_light.mnr, is not on my HDD at all.

 

Thanks 

Jan

 

I use:

WIN 10 (October 2018 Update)

Civil 3D 2019 (with updates)

.NET Framework 4.7.2

 

Message 12 of 23
eking69
in reply to: jan_jirasek

Same here, I have no CrossSection.dll on my computer.

Message 13 of 23
ChrisRS
in reply to: abuescher

I notice that you are using the Windows 10 October update. There were file deletion problems with this when first released am MS withdrew it for about a month. It is now rolling out slowly, so many user will not have it yet. Keep that in mind as they respond.

 

The previous Win 10 update (Spring 2018) broke RFA. I think the new release of RFA is supposed to have fixed that, but have not tested. You might try rolling back Win 10 to the previous release and test. This will help see if the October update is the problem  

Christopher Stevens
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Message 14 of 23
rdbailey
in reply to: ChrisRS

Chris, Thanks for the information.   Do you know which release of RFA supposedly fixed the problem?  Would it not make more sense to try that first before messing with my operating system?  Your thoughts?  Thanks in advance for any help you can provide to solve this problem.   Dale
Message 15 of 23
ChrisRS
in reply to: rdbailey

Dale,

I would say the latest version. My recollection: The 2019 version was not available when the Win 10 Spring update came out and broke RFA for 2018. I do not know if RFA 2018 worked with C3D 2019. RFA 2109 was a long time coming. (September or October?) I have not heard of any newer release or hot fix. Did you try your reseller or a service case?

 

Good Luck!

Chris

Christopher Stevens
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Message 16 of 23
jan_jirasek
in reply to: ChrisRS

Hi Chris,
I see what you mean but the problem with missing file CrossSection.dll isn't due to October update 'cause I installed RFA 2019 after the latest update on a new PC.  I also miss that file on my other PC's where I use Civil 3D 2018 with RFA 2018 but on these computers RFA works fine except for the river.arx problem. And there are installed the Spring and the October updates on these PC's too.

 

I think that the problem with Win 10 October update was about deleting files in Documents folder and I didn't have problem with this at all. So It isn't that reason in my case at least. In my opinion the downgrade doesn't make sense and I can't do it now for many reasons. 

 

Thank you anyways

 

 

Message 17 of 23
ChrisRS
in reply to: jan_jirasek

Do you have some computers where RFA 2019 is working? If any of them are running Win 10 October, you have eliminated that as the problem.    

Christopher Stevens
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Message 18 of 23
jan_jirasek
in reply to: ChrisRS

No, I don't have. I only wanted to say that I don't have problem with RFA 2018 after Win 10 Spring update (RFA 2019 was not release at this time yet, I think). Sorry, I didn't perhaps understand what you had meant.

Jan

Message 19 of 23
GTVic
in reply to: jan_jirasek

The solution worked for me for Civil 3D 2019 on Windows 10. Although clicking on the Analysis Options button caused a secondary installer to run which required administrative rights. That should not happen so I would say this extension is not very well written.

 

River-and-Flood-Analysis-2017-2019-causes-Civil-3D-to-freeze-in-Windows-10

 

FYI the CrossSection.dll file is not part of the installation if you are using Civil 3D 2018 or 2019. But it is part of the install for 2017. So you only need to worry about that file for 2017.

Message 20 of 23
jan_jirasek
in reply to: GTVic

Then you're a lucky man. Thanks for sharing your experiences.  I followed those instructions with administrator rights but nothing has changed. I missed the file because It is mentioned in that link for Civil 2018 and 2019. I have to agree with you that the instructions are not written well. 

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