"Requested service not available..." when using Data Shortcut

[SKANE2015]

I can add items to a data shortcut.
recently I am unable to "create reference" in a data shortcut.
I keep getting this error. Is anyone having this same problem?
(see image)

[m_kingdon]

what images?

[SKANE2015]

When I go to “ create reference” in the data shortcut; it loads then says “It looks like the requested service is currently unavailable.”

maybe what I’ll do tomorrow is just crate a whole new data shortcut folder and try it over. This project is better around for at least a year or so so maybe something has changed inside of ACC docs.

I did upload two images. Apparently maybe they didn’t show up and it doesn’t seem like I can attach an image here. It’s not working currently on  mobile device .

[lim.wendy]

Hi Stephen,

Thank you for submitting your question in our discussion forums. This seemed to be an error from the Autodesk Desktop Connector. Please try the troubleshooting steps in the knowledge article below: 

Links that have not been loaded have "Conflict" or "Error" status in Autodesk Desktop Connector

Let us know if you require further assistance.

If the suggestions helped you, please hit the "Accept Solution" button, as it helps make the solution easier to find for others who might have the same issue. Knowing which topics are solved or not can also help our many users find the questions that still need to be answered. It’s also a great way to say thank you and give recognition to whoever helped you.