Custom sub-assemblies dissappearing from corridor model after Civil3D reinstall

[dylan.law5QM3F]

Hi folks,

I've been working with a mix of custom and generic subassemblies in my corridor model for a project. After my IT department reinstalled my Civil3D and ProjectWise due to network connectivity issues, the regions associated with my custom subassemblies would be removed if I reloaded my corridors. Looking at my assemblies in the model, all seems well, but if I made a copy of an assembly, the sub-assembly would disappear (see 'image 1' showing original assembly (top of image) and the copy (bottom of image).

The .pkt files of the subassemblies are still accessible after the reinstall. When I try to insert these subassemblies into a blank drawing using the .pkt files, I only see a red circle show up in the assembly (exactly like in 'image 1' after I made a copy of an assembly with custom sub components. When I open one of the .pkt in Subassembly Composer, all looks well in the preview viewer.

Are my .pkt corrupt somehow or do you think the link between corridor file and .pkt just need to be repaired somehow? The subassemblies were build using an exisitng subassembly that I then modified and saved as new .pkt files. I don't not have this original .pkt loaded.

Both the SAC and C3D are version 2019.

[Domziman]

I dont think it dissapeared, when you import a custom sub assembly it saves the imported subasemhly under the app data on your c drve. And i think when you reinstalled it does not pick up the preivous custom sub assembly

[ecfernandez]

That happens sometimes, just enter the subassemblies properties and change something and accept the changes, or add another subassembly next to the last subassembly and everything is going to be visible again. 

[dave.cumming]

@dylan.law5QM3F  did the answer provided by @ecfernandez solve this for you?

[dave.cumming]

@dylan.law5QM3F  did the answer provided by @ecfernandez solve this for you?