As Jeew-M has already stated there is an error in the alignment geometry which is preventing the offset being calculated. The only way to rectify this is to re-build using elements it can calculate.
The error could be due to a curve type being used or the resultant radius being too small, you will need to work out which curve is causing the issues.
My advice would be to first use the normal offset command, this will either create a broken polyline or state it cannot be offset. A broken (incomplete line) may indicate the location of the issue.
In the latter offset a lesser distance to create a polyline then try offsetting again. If you still cannot offset, try removing some elements in the polyline one by one to see where the issue lies.
Once you locate the element causing the issue. Draw a curve on this note it's type and connectivity then delete it, try re-creating it using a different method.
M
Mike Evans
Civil3D 2022 English
Windows 7 Professional 64-bit
Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz (8 CPUs), ~4.0GHz With 32768MB RAM, AMD FirePro V4900, Dedicated Memory: 984 MB, Shared Memory: 814 MB