C3D 2024 - Kicking users out

claimed4all
Advocate
Advocate

C3D 2024 - Kicking users out

claimed4all
Advocate
Advocate

We have been having an issue with a a few CAD users over the last few months that we can not really nail down.

 

'User A' will have a file open and working on it.

'User B' will go to open the file, and it will kick out User A and give User B write access.  The only thing User A will see is the icon by the file name in the drawing tab will now have a paddle lock.  Which User A will not notice, and continue to work until they attempt to save the file.

 

We can not reproduce the issue, we can not seem to find a pattern.  This happens when both users are in the same office, same network.

 

Anyone else have this issue?

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