Assign multiple users to single license

[Anonymous]

Hi there, I have purchased a single user license and when purchasing the AutoDesk contact centre said I could use it as a multi-seat version.  However, I can't assign more than one person to the single user license.  How do I do that? I had no option to purchase a multi-seat version in the online shop.

[jnelson1071]

I might be wrong, but just a shot in the dark because I don't see any others chiming in. 

Are your users signing in to software with their Autodesk ID? 

If so, can you micromanage who uses it from your Autodesk Management portal?

(https://manage.autodesk.com/cep/#user-management)

Sorry not much of help, we only have networked licenses.  Thought you could double check that while you wait for someone to better answer you.

I would also be confused with that Single-User (Stand Alone) definition:  "Has a multi-seat version that supports a specific number of users. Software can be installed on additional computers in your facility..."   Usually its a Stand-Alone or a Network managed seat that is used with a license manager. 

Back when it was media delivered, you had one media disk per license, then they went with "Multi-Seat Stand-Alone" where you bought 9 Stand-Alone seats that had same license number for those 9, but would only allow those 9 to be installed and activated as a stand alone product.

[Anonymous]

Yes thanks for the help. That multi-desk stand alone is what I asked for when purchasing but seem to only have received single user stand alone. Now I can't seem to get hold of any Autodesk support staff, I only have access to this forum and trouble shooting FAQs. I will talk to a re-seller and get them to help me. Cheers

[jaregalado87]

been a while but what was the end of it?