Scroll below to view Autodesk Knowledge Network support solutions that were created in 2023.
Looking for older articles? They're posted below:
2022 | New Knowledge Support Articles | AutoCAD Civil 3D
2021 | New Knowledge Support Articles | AutoCAD Civil 3D
Jan 2023
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Published Date |
Summary |
Knowledge Article |
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31-Jan-23 |
Mark Point is not added to the corridor's surface definition in Civil 3D. |
How to add Mark Point to corridor's surface definition in Civil 3D? |
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31-Jan-23 |
The band labels don't react to the selections in the Section View band tab |
It is not possible to switch on or off the Label Start/End Offset in the section view of Civil 3D |
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25-Jan-23 |
Is it possible to display Section Views not perpendicular to the alignment in Civil 3D? |
Is it possible to display Section Views not perpendicular to the alignment in Civil 3D |
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24-Jan-23 |
Neenah Foundry inlets show "nan" in Analysis Summary in Storm and Sanitary Analysis for Civil 3D |
Neenah Foundry inlets show "nan" in Analysis Summary in Storm and Sanitary Analysis for Civil 3D |
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23-Jan-23 |
How to prevent the default styles of being changed automatically in Civil 3D |
How to prevent the default styles of being changed automatically in Civil 3D |
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23-Jan-23 |
Sufrace tab is missing in the OKSTRA assignment |
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19-Jan-23 |
How to edit Profile Data Band labels in Civil 3D |
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19-Jan-23 |
How to set a Civil 3D label text height to resize differently based on the viewport scale value. |
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18-Jan-23 |
Labels disappear while working in a drawing after updating Civil 3D |
Labels disappear while working in a drawing after updating Civil 3D |
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16-Jan-23 |
Cannot create corridor transitions based on the Offset Assembly in Civil 3D. |
Cannot create corridor transitions based on the Offset Assembly in Civil 3D |
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13-Jan-23 |
Cannot define a bypass link for On Sag inlet in Storm and Sanitary Analysis for Civil 3D |
Cannot define a bypass link for On Sag inlet in Storm and Sanitary Analysis for Civil 3D |
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11-Jan-23 |
TIN Surface does not transform successfully or does not maintain the correct surface definition using the Coordinates Transformation Extension in Civil 3D. Survey query definitions for Points and Figures (breaklines) are not transformed. |
TIN Surface does not transform using the Coordinates Transformation Extension in Civil 3D |
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11-Jan-23 |
Unable to zoom in on or grip edit a line in Civil 3D or AutoCAD |
Unable to zoom in on or grip edit a line in Civil 3D or AutoCAD |
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10-Jan-23 |
Delete the pay item data in a DWG or DWT. |
How to permanently remove the pay item information from a DWG in Civil 3D |
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2-Jan-23 |
When Civil 3D UKIE is opened, the notification about program configuration is displayed. |
"Please wait while Windows configures Autodesk Civil 3D Country kit" when opening Civil 3D |
Feb 2023
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Published Date |
Summary |
Knowledge Article |
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27-Feb-23 |
New pipes and structures of the DACH Country Kit are missing in the Parts Builder. |
After the installation of the DACH Country Kit, gravity pipe content is missing |
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24-Feb-23 |
When working with Collaboration for Civil 3D, editing a host drawing will update its external references (XREFs) file versions in ACC Autodesk Docs or BIM 360 without opening or editing the XREF file itself. |
XREF file version is updated in ACC when working with Collaboration for Civil 3D |
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23-Feb-23 |
Is it possible to divide levels in a subassembly in Civil 3D? |
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22-Feb-23 |
Can older AutoCAD product installations be deleted before installing a new release of an AutoCAD product? |
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21-Feb-23 |
"The code execution cannot proceed because MSVCR120.dll was not found..." when starting Civil 3D |
"The code execution cannot proceed because MSVCR100.dll was not found..." when starting Civil 3D |
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20-Feb-23 |
Is it possible to turn off the refresh or regen of all elements on a pressure pipe profile view in Civil 3D? |
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18-Feb-23 |
"Error 313: Cannot open scratch rainfall interface file..." appears when running a model in Storm and Sanitary Analysis for Civil 3D. |
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14-Feb-23 |
Hydrograph hits an upper limit of hours and stops running in Hydraflow Hydrographs Extension for Civil 3D |
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11-Feb-23 |
Cannot turn off the pop up to specify a replacement for SHX files in Civil 3D. |
Cannot turn off the pop up to specify a replacement for SHX files in Civil 3D |
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11-Feb-23 |
Pump removes all water before upstream basin is used in Storm and Sanitary Analysis for Civil 3D |
Pump removes all water before upstream basin is used in Storm and Sanitary Analysis for Civil 3D |
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10-Feb-23 |
How to get Arabic Language Pack and fonts in Civil 3D |
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10-Feb-23 |
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9-Feb-23 |
When clicking the gear icon in the Blocks palette for Block Sync Settings, a dialog appears which states File Not Found. |
Block Sync Settings button brings up a File Not Found dialog in AutoCAD 2023 |
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8-Feb-23 |
Cannot locate saved workspace and profile files for Civil 3D |
Cannot locate saved workspace and profile files for Civil 3D |
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1-Feb-23 |
Civil 3D labels display with an offset or gap when viewed in Autodesk Docs with any web browser. |
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1-Feb-23 |
Is it possible to create subfolders for Vault References in Civil 3D? |
March 2023
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Published Date |
Summary |
Knowledge Article |
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29-Mar-23 |
Transparent commands don't work properly in AutoCAD script file. You are unable to exit or escape the transparent command to return to running command when running a routine through an SCR file |
Unable to exit transparent command from script file in Civil 3D |
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28-Mar-23 |
How to convert a straight pipe to a curve pipe in plan view in the middle of a pipe run without detaching the pipe run? |
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27-Mar-23 |
The Volume dashboard is not displaying properly in Civil 3D. |
The volume dashboard panel is not properly displaying in Civil 3D |
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25-Mar-23 |
Diverted Hydrographs show the same flow for each diversion in Hydraflow Hydrographs for Civil 3D |
Diverted Hydrographs show the same flow for each diversion in Hydraflow Hydrographs for Civil 3D |
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22-Mar-23 |
Civil 3D crashes wiht Fatal error and CER when accesing the properties of a return curb alignement |
Civil 3D crashes with Fatal error and CER when accessing the properties of a return curb alignment |
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21-Mar-23 |
Crash with Fatal Error when trying to plot a corridor in Civil 3D |
Crash with Fatal Error when trying to plot a corridor in Civil 3D |
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17-Mar-23 |
Custom dashed linetype with text shows as continuous line in AutoCAD products |
Custom dashed linetype with text shows as continuous line in AutoCAD products |
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16-Mar-23 |
Are Cloud Storage drives supported or recommended for Civil 3D workflows? |
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14-Mar-23 |
The Panorama Event Vista displays "Baseline is not published yet, please try to fix the corridor..." when attempting to data reference, repair a broken reference or synchronize and existing corridor Data Shortcuts in a Civil 3D drawing. |
"Baseline is not published yet..." when synchronizing Corridor Data Shortcuts in Civil 3D |
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10-Mar-23 |
Xrefs content cut off on part of the screen in Civil 3D |
Content of External References not displayed on part of the screen in Civil 3D drawing |
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8-Mar-23 |
Dynamo for Civil 3D running but not working |
All nodes show Null value after running script in Dynamo for Civil 3D |
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8-Mar-23 |
Is it possible to load or export OKSTRA data in Civil 3D? |
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7-Mar-23 |
When inserting JP2 image AutoCAD crashes |
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7-Mar-23 |
Label styles are not updating to settings used in Referenced Template in Civil 3D |
Label styles are not updating to settings used in Referenced Template in Civil 3D |
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4-Mar-23 |
Pressure Network Pipe, Fitting and Appurtenance part name and description edits in source drawing do not update or synchronize with data shortcut in host drawing. |
Pressure part name does not update from data shortcut in Civil 3D |
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3-Mar-23 |
Cardinal directions are rotated independently from ViewCube in Civil 3D |
Cardinal directions are rotated independently from ViewCube in Civil 3D |
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3-Mar-23 |
Where is the database of the Geotechnical Modeler in Civil 3D located and can it be changed? |
Path of the database of the Geotechnical Modeler in Civil 3D |
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3-Mar-23 |
How to display pipe structures with a mask to the pipes in the Civil 3D profile view |
Structures in Profile View aren't masking the pipes in Civil 3D |
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2-Mar-23 |
Junction Loss (Hj) is zero in Analyze Gravity Network results even though a Junction Loss has been entered for the pipe in Civil 3D |
April 2023
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Published Date |
Summary |
Knowledge Article |
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28-Apr-23 |
ANZ pipes and structures do not display in network layout tools in Civil 3D with Country Kit installed. |
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27-Apr-23 |
Profile view is rotated when plotting to PDF in Civil 3D |
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26-Apr-23 |
Is modeling a detention pond with an outfall restrictor supported in Hydraflow Hydrographs for Civil 3D? |
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25-Apr-23 |
The cross slope value for Connected Profile is not correctly maintained when creating Connected Alignment in Civil 3D. |
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25-Apr-23 |
In Windows File Explorer, double-clicking to open an existing DWG opens new drawing from template "Drawing1" and the subject drawing in AutoCAD Products |
Double-click to open DWG opens new "Drawing1" in AutoCAD Products |
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21-Apr-23 |
The IFC 4x3 Extension does not work in Civil 3D. |
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20-Apr-23 |
How to select all objects on the active layer in AutoCAD |
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18-Apr-23 |
The switch function in Subassembly Composer for Civil 3D displays the wrong geometry when a specific Case is used. |
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17-Apr-23 |
Custom Install is not installing Dynamo for Civil 3D 2022.2.1 |
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12-Apr-23 |
Is Grading Optimization available for Civil 3D 2024? |
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12-Apr-23 |
Is it possible to maintain end station number after making changes to an alignment in Civil 3D |
Is it possible to maintain end station number after making changes to an alignment in Civil 3D |
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11-Apr-23 |
Is it possible to create a corridor from multiple feature lines in Civil 3D? |
Is it possible to create a corridor from multiple feature lines in Civil 3D? |
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8-Apr-23 |
Property Set does not export to FGDB or ArcGIS Online from Civil 3D |
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7-Apr-23 |
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6-Apr-23 |
Where to set default sheet set for Plan Production Tools in Civil 3D |
Where to set default sheet set for Plan Production Tools in Civil 3D |
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4-Apr-23 |
Transparencies or image fade settings do not plot correctly after updating Civil 3D |
Transparencies or image fade settings do not plot correctly after updating Civil 3D |
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3-Apr-23 |
The custom turnout is missing when trying to add a turnout in Civil 3D. |
A custom turnout is not listed in the turnout catalog and cannot be added from the Civil 3D ribbon |
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1-Apr-23 |
Pond Elevation drops below Wet Pond Elevation in Elevation vs Time graph in Hydraflow Hydrographs for Civil 3D |
May 2023
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Published Date |
Summary |
Knowledge Article |
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27-May-23 |
Is it possible to convert block attributes to object data in Civil 3D? |
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26-May-23 |
Error: "Type mismatch" when creating a point group with elevation filter for Cogo Points in Civil 3D |
Error: "Type mismatch" when creating a point group with elevation filter for Cogo Points in Civil 3D |
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25-May-23 |
Cannot extract 3D Solids between two surfaces in Civil 3D with error code 18030 displayed, and the difference is not calculated. |
Cannot extract 3D Solids between two surfaces with error code 83027 in Civil 3D |
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24-May-23 |
Not possible to import ALKIS/NAS data for the "Grunderwerb" function of the Civil 3D DACH Country Kit |
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16-May-23 |
How to create a vehicle tracking swept path for roundabouts. |
How to create a vehicle swept path for roundabouts in Civil 3D Vehicle Tracking |
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16-May-23 |
Viewport transparency not working for surface contours in Civil 3D |
Viewport transparency not working for surface contours in Civil 3D |
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15-May-23 |
Error: “Unknown command “PYTHON”” when trying to run Python from the Civil 3D command line |
Error: “Unknown command “PYTHON”” when trying to run Python from the Civil 3D command line |
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15-May-23 |
Freeze with the Edit Pipe Network in Storm an Sanitary Analysis (SSA) command in Civil 3D |
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12-May-23 |
Is it possible to use the Autodesk Batch Save Utility with Windows Standard User permission (not Run as Administrator)? |
Unable to run Batch Save Utility with no Admin rights in Civil 3D |
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10-May-23 |
When opening any drawing in AutoCAD Map 3D or Civil 3D, a maperrorlog.xml file is created |
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05-May-23 |
Import LandXML file for pipe networks and automatically adjust pipe catalogs in Civi 3D |
Import LandXML file for pipe networks and automatically adjust pipe catalogs in Civil 3D |
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03-May-23 |
Graphics appear pixelated in Civil 3D. Components such as the navigation cube may not display as expected. |
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02-May-23 |
How to change the Layers for features created by the Geotechnical Modeler of Civil 3D |
How to change the Layers for features created by the Geotechnical Modeler of Civil 3D |
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02-May-23 |
How to change the point styles for boreholes in the Geotechnical Modeler of Civil 3D. |
How to change the point styles for boreholes in the Geotechnical Modeler of Civil 3D |
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02-May-23 |
How to compare two Points in Civil 3D? |
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02-May-23 |
Is it possible to display triangles indicators for Feature Lines in isometric view in Civil 3D? |
Is it possible to display triangles indicators for Feature Lines in isometric view in Civil 3D? |
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02-May-23 |
When executing Reports to export data in Excel format from Toolspace > Toolbox > Reports Manager in Civil 3D. The report fails to save in XSL format and will not launch Microsoft Excel. |
June 2023
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Published Date |
Summary |
Knowledge Article |
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29-Jun-23 |
How to have more styles for points in Civil 3D to have more symbols available? |
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29-Jun-23 |
How to import survey data to Civil 3D to display styles according to codes |
How to import Survey data to Civil 3D display styles depending on codes |
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28-Jun-23 |
"No LandXML compatible objects found" when exporting LandXML file from drawing in Civil 3D |
"No LandXML compatible objects found" when exporting LandXML file from drawing in Civil 3D |
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27-Jun-23 |
The default ribbon Pressure Network Creation Tools command creates path-based pipe run; how to design Part based pressure network by layout. |
Where is part based not pipe run pressure network in Civil 3D |
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26-Jun-23 |
Where to download the Autodesk Standardized Data Tool |
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22-Jun-23 |
How to start Civil 3D with a default custom profile |
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22-Jun-23 |
The raster DEM of an ESRI ASC ASCII surface has the wrong raster size in Civil 3D |
The raster DEM of an ESRI ASC ASCII surface has the wrong raster size in Civil 3D |
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19-Jun-23 |
Drawing objects are located outside the borders of the coordinate system |
No Bing Map is data displayed for the area of interest in Civil 3D or Map 3D |
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12-Jun-23 |
When adding masking to existing alignment in Civil 3D, program may freeze for a few minutes. |
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07-Jun-23 |
When adding any Boundary type to a Civil 3D Surface, "A closed boundary cannot be determined" error message is displayed. |
"A closed boundary cannot be determined" when adding a surface boundary in Civil 3D |
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07-Jun-23 |
When using the Inventor-based Generic Drainage Pipe Catalogs in Civil 3D, Pipe Network structure has no 3d shape. |
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02-Jun-23 |
In Spanish Civil 3D, the MAP CLEAN UP window displays incomplete content. |
Drawing Cleanup dialog window is displayed incomplete in Civil 3D |
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01-Jun-23 |
When creating an Autodesk Inventor based Pipe Network Catalog using the Infrastructure Parts Editor (IPE), where is the default publish location for the shape template IPT files consumed in Civil 3D. |
What is the Inventor Template location when publishing from IPE in Civil 3D |
July 2023
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Published Date |
Summary |
Knowledge Article |
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31-Jul-23 |
"** Undefined Shape [Number]" when copying MText from of DWG to another DWG in Civil 3D |
"** Undefined Shape [Number]" when copying MText from of DWG to another DWG in Civil 3D |
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26-Jul-23 |
In Storm and Sanitary Analysis (SSA), you would like to make subbasins (sub-catchments) displayed with different colors. |
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25-Jul-23 |
Where to download Civil 3D extensions |
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13-Jul-23 |
When modelling a gravity Pipe Network, pipes only connect to the center or insertion point of the structure (manhole, catch basin, etc.); how to use Pipe Network structure connection points? |
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04-Jul-23 |
Where to find the coordinate systems for China CGCS2000 |
August 2023
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Published Date |
Summary |
Knowledge Article |
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29-Aug-23 |
When using the BIND command to bind external reference (Xref) drawing using either the bind or insert options in a host drawing the Civil 3D Note Labels revert back to generic text content and text overrides are removed. |
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22-Aug-23 |
Labels change direction when rotated 110 degrees in Label Style Composer in Civil 3D |
Labels change direction when rotated 110 degrees in Label Style Composer in Civil 3D |
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22-Aug-23 |
Surface import of LandXML file shows an empty dialog or no surface is imported in Civil 3D |
Surface import of LandXML file shows an empty dialog or no surface is imported in Civil 3D |
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09-Aug-23 |
When opening an Autodesk Docs drawing with associated Sheet Set, the Sheet Set for Web and Legacy Sheet Set Palette both open in AutoCAD products. The Sheet Set DST file becomes unreliable, edit may not save, and DST is inadvertently locked or unlocked incorrectly. |
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02-Aug-23 |
The background mask for pressure pipe label is too big for the text and extends too far in Civil 3D |
Background mask of pressure network labels extends too far in Civil 3D |
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02-Aug-23 |
Error: "eNotOpenForWrite" with Coordinate Transformation in Civil 3D |
