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You have stumbled upon an error (Constant error in Character Creator)

8 ANTWORTEN 8
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Nachricht 1 von 9
Anonymous
3400 Aufrufe, 8 Antworten

You have stumbled upon an error (Constant error in Character Creator)

I keep getting this error message. What do I need to set up to fix it?

 

Yiannis.

8 ANTWORTEN 8
Nachricht 2 von 9
dominique.bouthillette
als Antwort auf: Anonymous

Hi @Anonymous 

 

Thanks for your post. :leicht_lächelndes_Gesicht:

 

Could you please try logging in and using Character Generator now?

The development team informed me that any login issues or errors should be resolved now. From my testing a few moments ago, I was able to log into my account and use it without errors. :lächelndes_Gesicht_mit_lächelnden_Augen:

Thank you!

 

Please Accept as Solution if a reply has helped resolved the issue or answered your question, to help others in the community.

Kindest regards,


Dominique Bouthillette
Principal Specialist, Industry Support & Escalation
Entertainment & Media Solutions
Nachricht 3 von 9
Anonymous
als Antwort auf: dominique.bouthillette

The problem still remains. No solution yet.

Nachricht 4 von 9
dominique.bouthillette
als Antwort auf: Anonymous

Hi @Anonymous, thanks for the follow-up. :lächelndes_Gesicht_mit_lächelnden_Augen:

 

The original issue was resolved by the development team concerning errors when customizing new/current characters.

Are you still experiencing errors while creating new characters or customizing current ones?

 

If so, could you please try clearing your current Internet browser cache:

  1. Sign-out of the Character Generator service.
  2. Clear the browser cache. (E.g. How to clear the Google Chrome Browser Cache)
  3. Sign back in to the Character Generator service.
Please Accept as Solution if a reply has helped resolved the issue or answered your question, to help others in the community.

Kindest regards,


Dominique Bouthillette
Principal Specialist, Industry Support & Escalation
Entertainment & Media Solutions
Nachricht 5 von 9
Anonymous
als Antwort auf: dominique.bouthillette

The error still remains. It's impossible to log in. All my work is unaccessible.

Can you please help me? Please fix this.

Nachricht 6 von 9
daviesm
als Antwort auf: Anonymous

When you hit the error, refresh the window and sign in again, you will then access the software. There is a timing issue with authentication, the login has worked buy displays this error. Press refresh and press sign in again you will then be able to proceed.

Nachricht 7 von 9
meharhamii022
als Antwort auf: Anonymous

To fix the "Constant error in Character Creator," start by ensuring that the software and any related programs are updated to their latest versions and that your system meets all required specifications. You can also try resetting the software's preferences to default or reinstalling it if the problem persists. If these steps don't resolve the issue, consider reaching out to official support or checking forums for additional troubleshooting advice.

 
Nachricht 8 von 9
dreamprojects998
als Antwort auf: Anonymous

If you’re encountering a constant error in Character Creator, it’s likely due to a miss configuration or missing component. First, ensure that your software is up to date and that all necessary plugins or add-on are properly installed. If the issue persists, try resetting the software settings to default or reinstalling the application. For more troubleshooting tips.

 
 
Nachricht 9 von 9
meharhamii022
als Antwort auf: Anonymous

If you're facing a constant error in Character Creator, try restarting the software, checking for updates, clearing the cache, or reinstalling the program. If the problem continues, consult the support forums or contact customer support for assistance.

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