I have installed CFD 2016 on my Windows 10 Pro. When I execute the program and proceed with the activation process, it says that my serial number is not valid. I am pretty sure I am typing it right, according with the e-mail I received. I noticed that the product key in my e-mail and the one shown in the activation process are different...
Also, a message appears: "Cannot initialize license manager: License checkout failed" - see picture annexed.
For now, I can only use the software during 30 days.
Please help!
Thank you.
Hi @joaodecarli3 Welcome to Autodesk Community!
For licensing assistance, please contact the Activation and Registration team through our Contact Support page. Click "Ask AVA" and follow the steps to chat with an agent or create a case.