Some services stopped appearing

[enrique.menesesFQSTB]

Some services stopped appearing, some weeks ago I had the project management service as a option to be activete into the project service panel, also I had that service activated in some projects and 2 weeks ago it disappeared. I activate the BIM 360 Fiel trial in orther to have access to that serice again but it still not working.

[gareth.spencer1]

Hi @enrique.menesesFQSTB,

Can provide further information what has stopped working? I would assume you are using BIM 360 and not ACC?

This could be one of a few things, such as you license has been removed, lapsed, or you permission level has been changed.  Are you the account administrator or have you connected your account admin to check?

I would also check with the person who manages the ACC/BIM 360 licenses. 

I would need to check but as far as I am aware you can no longer get new BIM 360 field licenses, only those using the product already can still access their project information. I will need to double check this.

If you have done all the above have you reported this to Autodesk or your Autodesk reseller?