Revit Crashed While Working on a Revit Cloud Project and Now the Cloud Project Still Thinks the File is in Use.

[Darren|CM]

While working on a Revit Cloud Project, Revit crashed.  Now when I try to open the Revit Cloud Project I get an error that says "Username is currently working on project.rvt" - Step I have tried to resolve the issue:

• Restart the PC
• Empty the %Temp% folder and restarted the PC
• Empty the %LocalAppData% folder for Revit 2022 and restarted the PC

Any other suggestions?

Thanks

[Yien_Chao]

tried to logout your Revit session then login. if that don't works, you can still force relinquish through manage cloud models menu.

[Darren|CM]

Unfortunately I don't have the "Relinquish" option in the Actions menu. Any other suggestions?

[Yien_Chao]

oh maybe you are not admin on the project?

other workaround : can you create a new central file and replace the existing one then? 

[Darren|CM]

Yes I am an Admin.  The only workaround we have found is to download the file from the cloud, open in Revit, and then save again as a Revit Cloud Model. Of course - all cloud history is lost at that point which is not ideal.

[Yien_Chao]

I don't understand why you cannot force relinquish then.

It is revit 2022 and ACC?

[Darren|CM]

Yes Revit 2022 and ACC. It is very strange that the "Relinquish" option is not there.  Maybe that option is only available in the BIM Collaborate Pro subscription? I have checked all the settings in ACC and I have full admin access.