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Retention Period

9 REPLIES 9
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Message 1 of 10
Anonymous
970 Views, 9 Replies

Retention Period

What is the retention period for files in BIM 360 document manager? 

9 REPLIES 9
Message 2 of 10
anil_mistry
in reply to: Anonymous

Hi @Anonymous,

 

Thank you for participating in our Community! Do you want to know how long we keep your project files? Would be more specific so I can answer your questions correctly. 

 

Thank you and have a great day!

 

 



Anil Mistry
Technical Support Specialist
Message 3 of 10
Anonymous
in reply to: anil_mistry

Project files and plans on an account that is in good standing. More specifically I am wondering if there is a litigation hold on these files even if they are deleted/archived.

Message 4 of 10
anil_mistry
in reply to: Anonymous

Hi @Anonymous,

 

Thank you for your reply. Let me check with development team on this and will give you an update soon.

 

Thank you and have a great day!

 

 



Anil Mistry
Technical Support Specialist
Message 5 of 10
anil_mistry
in reply to: anil_mistry

Hi @Anonymous,

 

Thank you for your patience. I am still waiting for an update from development team on this, I will give you an update as soon as possible.

 

Thank you and have a great day!

 

 



Anil Mistry
Technical Support Specialist
Message 6 of 10
sburke
in reply to: anil_mistry

Why is this critical information impossible to find on your site?

Message 7 of 10
Anonymous
in reply to: Anonymous

Is there any update on this topic?

I would like to know how long Autodesk Will keep the archive project in the server.

Message 8 of 10
garrettswearingen
in reply to: Anonymous

I would like to know too.  How long is information kept after a project is inactive?

 

 

Message 9 of 10

We will need this information before we commit on the service.

Message 10 of 10
deckermark
in reply to: Anonymous

Autodesk retains the data while there is an active subscription. Please see Section 16.3 of the Terms of Use for more information regarding the deletion of customer data once a subscription ends: https://www.autodesk.com/company/terms-of-use/en/general-terms

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