Can't Add users to ACC Projects

Can't Add users to ACC Projects

dtpeter2901
Collaborator Collaborator
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3 Replies
Message 1 of 4

Can't Add users to ACC Projects

dtpeter2901
Collaborator
Collaborator

Hi, 

Anyone else having issues trying to add users to ACC this morning?

We've have several people try to add users this morning to ACC projects with no luck.  We get the notification that "This may take a min".  That was 90 mins ago.   We can add to the older BIM360 projects, but not ACC.

Somedays this works great, other days not so much.  

 

Second question.  Can we get a forum name change?  I believe this forum is intended for both BIM360 and ACC platform questions.  Unless I'm mistaken. 

 

Thanks in advance.  

507 Views
3 Replies
Replies (3)
Message 2 of 4

J.Cline
Contributor
Contributor

As of this morning, no new users are showing up on projects for us as well.  To your second point, BIM360 is legacy, I agree the forums need the proper ACC designation now.

Message 3 of 4

cholden
Advocate
Advocate

We are having the same issue on multiple projects but health dashboard isn't reflecting this yet.

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Message 4 of 4

jesmith99EQM
Explorer
Explorer

The Health Dashboard has been showing a degradation on ACC Account Admin since yesterday, which unfortunately is affecting a number of customers.  Still showing "degraded" status as of 10:45 AM EST today.

 

ACC Admin service issue.png

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