BIM360 and ACC Platform Issue & Observation

[bryan-s]

Hi, 

I have recently tested projects on the ACC platform (in working if it is ideal to transition to the 'new' platform). I stumbled across a few issues and some observations ;

1. BIM360 'services' that is part of BIM Collaboration Pro Subscription appear to be broken into parts of ACC - 'Design', 'Build', 'Plan', 'Operate' (at the time of writing) and the recently missing 'Cost Control ' (now part of ACC 'Build'). BIM Collaboration Pro subscription seem to only be integrated/approve as part of ACC 'Design' inclusion and not the rest (Field Management, Project Management, Insight, etc). In ACC, you do not have this 'services' available but in BIM360 you do. Similar question ;
   https://forums.autodesk.com/t5/bim-360-support/is-it-possible-do-a-upgrade-from-bim-collaborate-to-b...
2. Due to the current ACC 'deem inclusion' (after linking my ACC platform Id with my BIM360 platform Id) this is where my ordeal begins. I being to experienced missing 'services' on BIM360, unable to rename or delete or archive a certain Folder/Project structure (Library Forms), and the most unpleasant part for me is how it affected my Autodesk license structure and teams (It was explained to me by a Support Officer when trying to restore 'services' to BIM360 platform this was due to the association of BIM360 platform id, ACC platform id and Contract Id).
3. The two platform has separate Admin settings and Apps.
4. I am unable to create Company and Roles settings on ACC  (that can only be created & manage via BIM360)
5. The ACC and the BIM360 resolution support team appears to not be part the same 'ecosystem' or communicating with each other. It makes tracking/resolving issue so much harder, namely the ACC support ticket is not documented in your Contract/Profile and you have to write/solve twice.
6. I discern that it is the ACC platform that is affecting my BIM360 platform. Therefore if you have not activated or created a Project on ACC, you are likely unaffected on BIM360. (I would not recommend anyone to transition or activate the ACC platform at this time if you are already working on BIM360 platform)
7. I am concern with how much we have to pay moving forward - BIM360 Collaborate Pro + each of ACC 'Services'? 
   

Is anyone experiencing these issues or any other observation in your ACC testing? transitioning from BIM360?

Kind Regards,

Bryan

[MachielAEC]

I’m not in full agreement with your assessment.

The shift from entitlements to products only works better - yes naming was a little bit more confusing bit also assisted.

BIM Collab Pro comes with Design & Model Coordination - an upgrade, in B360 they where sold seperate.

Build had various entitlements (Field,PM,etc) and now they are all inclusive, even Cost which was an extra cost.

to the pricing, It works the same as B360, pay for features required and the purchase of Autodesk Products provide access to B360 as well.

the admin was messy, however they are upgrading this so management becomes easier of Roles, Companies, etc.

[amir.sahebekhtiari]

Hi Bryan

1- you can contact the sales for product packaging options, in terms of licensing there are changes to how licenses are assigned to users in ACC. Build, Take off, Collaborate and Collaborate Pro each grant certain access to different tools.

2- Missing services in BIM360 after activating ACC is not something that I have heard of or experienced. please contact support if you have missing services, It can be due to another root cause. 

3- Certain admin settings are common but most settings are separate since these are two different platforms.

4- correct, some settings are still managed globally by BIM360 but that is to change in future. Being able to add companies and roles directly in ACC will be available in future. 

5- You do not need to resolve an issue twice and support teams are in sync regarding issues. 

6-  There is no designed behavior of BIM360 being impacted by activating ACC, if you are facing issues please contact support since the issue might be related to some other factors. 

7- Please contact sales for pricing information.

Thank you

[Chad-Smith]

I agree with @MachielAEC's comments above.

While there are notable differences between the two platforms, there is a net gain in features.

As for some of the Admin features still in B360, I did see a public-facing video the other day that Autodesk recorded which showed Roles in the ACC Account Admin. So it looks like this probably (hopefully) isn't too far away.

[MachielAEC]

Just a note, you can use the BIM 360 admin portal for all ACC Admin activities - I still use it to manage Roles & Companies.

[gabrielchiew]

We are also exploring this new ACC, two items that we used in BIM360 very often are 'Mark Up' in 3D views and 'Upload linked files". Immediately we noticed that these two are not available in ACC.

We submit our models to our client using this 'upload linked files', now, apparently we have to open each Revit file and save as cloud model in ACC and re-link them in ACC. This is a big change for us. We have 30 files for one zone of a project, imagine opening each file and do that. Worse is that we cannot change anything as splitting files this way is required in the BEP set by client. We used to just download the source file with all its links downloaded together, upload linked file and just choose the parent file. It is so convenient. I am not sure why Autodesk decided to take it away, it is going to be a big hassle for us. 

Next, they use markup in the 3D view of the submitted model to point out the potential issues and as communication tool as you can draw and put text into your markup. Internally, we also use markup a lot to communicate with our modelers located in different cities and abroad. Now, with this new ACC, markup in 3D view is not available anymore. Why?  

Is there any workaround for our case in the new ACC? I would really appreciate if anyone can share with me their experience in this.