BIM 360 Document Management: Failed Processing - PDF

[hanna.magharious]

problem in upload PDF file

[Jason_Kai_Jiang · Accepted solution]

Hi hanna.magharious,

Could you please provide the detail project information (project ID and folder name) to us by private message? Then we can diagnose the issue asap.

Thanks and best regards,

Jason Jiang

BIM 360 Docs team

[anil_mistry]

Hi @hanna.magharious,

I’m just following up to see if you were able to gather the information @Jason_Kai_Jiang had previously requested to assist him in troubleshoot your issue.

Thank you and have a great day!

[hanna.magharious]

D:\Projectes\New Administrative Capital\OPERA HOUSE

[hanna.magharious]

                I’m thankful for your effort in supporting me to solve this problem.

I like to know what is the maximum size of uploading files to the extraction process work right.

Also I like to know what are the supported extinctions  for BIM 360 Document Management.

Thanks in advance.

[joan_allen]

In BIM 360 Docs, there are two folder types:  "Plans" (for publishing models and drawings - specifically designed for RVT, DWG, DWF, IFC, and PDF) and "Project Files" for those file types as well as many others.  For a complete list of files viewable in BIM 360 Docs, refer to this help topic:  http://help.autodesk.com/view/BIM360D/ENU/?guid=GUID-0E5E18BC-343A-47FC-B921-BDD1A40DA9F4

For more information about "Plans" and "Project Files" folders, refer to this help topic:

http://help.autodesk.com/view/BIM360D/ENU/?guid=GUID-2F30CFD7-0B75-4E9B-9B4B-5CA3C643D903

Best Regards,

Joan Allen

Autodesk BIM 360