ACC Design Collaboration setup

ACC Design Collaboration setup

ThierryMonteyneSWECO
Advocate Advocate
1,646 Views
2 Replies
Message 1 of 3

ACC Design Collaboration setup

ThierryMonteyneSWECO
Advocate
Advocate

Setting up Design Collaboration in a project which has just been created in the same webbrower session is not possible. During the setup you get the message "The user is not an admin of the give  project." The project admin must close all his active webbrowsers. Restart the webbrowser, only then can you setup Design Collaboration.

ThierryMonteyneVKAE_0-1636100149808.png

ThierryMonteyneVKAE_1-1636100157912.png

 

 

0 Likes
1,647 Views
2 Replies
Replies (2)
Message 2 of 3

gareth.spencer1
Collaborator
Collaborator

HI @ThierryMonteyneSWECO ,

 

I have never had this problem before. Do I assume that you are setting up the Design Collaboration product straight after activating the service under your details? I have found that you may need a few minutes to allow it to set up the services first before going in and setting it up. Also do you clear your web browsers cache often? 

 

 

Please click the Accept Solution button if my reply answers your question.

Twitter: @TheDarkAsset
LinkedIn: gareth-spencer-84202532


Gareth Spencer
BIM Technical Consultant | Man and Machine (UK)
0 Likes
Message 3 of 3

ThierryMonteyneSWECO
Advocate
Advocate

Gareth,

You assumed correct. The Design Collaboration setup is being done in the same browser session as the project creation. This sequential setup works perfect on BIM 360, but not on ACC, meaning I did not have to return to the project once created and setup. The web browser session must be closed after project creation, reloading or refreshing  the website make no difference, no matter how long you wait.

0 Likes