Retention Period

[Anonymous]

What is the retention period for files in BIM 360 document manager? 

[anil_mistry]

Hi @Anonymous,

Thank you for participating in our Community! Do you want to know how long we keep your project files? Would be more specific so I can answer your questions correctly. 

Thank you and have a great day!

[Anonymous]

Project files and plans on an account that is in good standing. More specifically I am wondering if there is a litigation hold on these files even if they are deleted/archived.

[anil_mistry]

Hi @Anonymous,

Thank you for your reply. Let me check with development team on this and will give you an update soon.

Thank you and have a great day!

[anil_mistry]

Hi @Anonymous,

Thank you for your patience. I am still waiting for an update from development team on this, I will give you an update as soon as possible.

Thank you and have a great day!

[sburke]

Why is this critical information impossible to find on your site?

[Anonymous]

Is there any update on this topic?

I would like to know how long Autodesk Will keep the archive project in the server.

[garrettswearingen]

I would like to know too.  How long is information kept after a project is inactive?

[julien.boisvert]

We will need this information before we commit on the service.

[deckermark]

Autodesk retains the data while there is an active subscription. Please see Section 16.3 of the Terms of Use for more information regarding the deletion of customer data once a subscription ends: https://www.autodesk.com/company/terms-of-use/en/general-terms