LOG-IN redirecting

[Dave_arch]

May 31,

I Already have a BIM360 Account, -- but all afternoon I keep trying to log in to BIM360 to fix a issue with permissions-- BUT once I input name then password, the autodesk site redirects me to https://www.autodesk.com/bim-360/start-for-free/

I have project due today and need to change user permissions ASAP

[múinteoir]

Hi @Dave_arch 

Could be lots of reasons for this. There is a AKN article with some proposed solutions - https://knowledge.autodesk.com/support/bim-360/troubleshooting/caas/sfdcarticles/sfdcarticles/Endles...

[Yien_Chao · Accepted solution]

try to empty your  browser cache, then login.

[Dave_arch]

Yien_Chao, This work-- thank you for your help, it is appreciated- D

[Yien_Chao]

My pleasure.
Don't forget to check solution has accepted 🙂

[Dave_arch]

Yien_Chao great reminder!