Initiate Button Grayed Out

[ckeelor]

When choosing 'collaborate in cloud' in Revit 2020, the initiate button is grayed out after selecting my client's project and i can't proceed any futher. Pretty sure there's something i have forgotten. Any ideas? 

[múinteoir]

Have a look here - https://knowledge.autodesk.com/support/revit-products/troubleshooting/caas/sfdcarticles/sfdcarticles...