How do I sync ALL files in my file explorer in Autodesk Docs? Sync is not in the right click options.

[ebu6N7Y5]

Previously, I can just right click a folder or file and there is an option to "sync". Now, with the latest desktop connector, there is no longer this option. And Civil3D or Desktop Connector crashes when the file I am trying to open has several references/data shortcuts. These files are working just fine previously, now most of the time only offline.

[wizard_ettore]

Do it manually, with a few preliminary steps so you don't have to create folders manually (this might save a LOT of time, depending on how extensive your project's folder structure is)

- Add the project to a PC with Connector that doesn't already have active projects.

- Copy (not move) your SOURCE data to a temp folder on your Connector PC (C:\Temp).
- Search for all files in this TEMP folder and delete them all; this will leave the folder structure behind. Windows might take a while to index, but you'll know if it's empty by right-clicking the folder->Properties and ensuring the size is 0kb.
- Copy-paste the empty folder structure (HAS TO BE EMPTY) to "Autodesk Docs" in your "Project Files" folder; this will create the empty folder structure on the web interface.

- Wait until it completes its sync (you might have to restart Connector a few times).

- Go to BIM360 web interface and drag-drop all files from the SOURCE into their proper folder  in BIM360 (400 files/drag is the limit ... this has to be done folder-by-folder).
- Once this is done (all clouds or green checkmarks) restart the PC. Once restarted, give Connector a good 10 minutes then see if the folder is still all clouds or green checkmarks. Anything that is still syncing will probably need to be deleted from the web interface and re-uploaded. Repeat this step until the computer boots to a "happy" sync.
- Copy-paste your SOURCE folder to the Project Files folder. When you get the "do you want to overwrite files" hit "No to all"; this will then only make Connector need to upload files you uploaded incorrectly during your manual upload. If you can limit Connector to only having to deal with maybe 100 files, it'll probably work.
- Repeat the reboot-wait-manual upload process until you have all clouds or green checkmarks as before.

You might be tempted to directly copy-paste to Autodesk Docs. It PROBABLY won't work, and it will leave you in a situation where you have to reset Connector a bunch of times and Connector might just randomly delete files.

At that point, you will have to manually fix any XREFs that aren't working. You'll have problems if AutoCAD was previously able to find incorrect XREFs somewhere in the folder structure, but it won't be able to do it through Connector.

[ebu6N7Y5 · Accepted solution]

This is not what I mean. I am not looking to create different or new files.

I have found what I need here: https://help.autodesk.com/view/CONNECT/ENU/?guid=Files_Folders_Docs
Specifically the "Always Keep on this Device" function. It syncs the folders or files without opening them. Before the new desktop connector versions, there is a "sync" command which is now missing in the right click menu.

Ironically, it doesn't solve my problem because civil 3d still has fatal error when opening files through autodesk docs even when all of them are synced.

[wizard_ettore]

I'd guess it's possibly folder lengths are too long (every file has "C:\Users\UserName\DC\ACCDocs\Company Name\Project Files\" tacked onto the front of every link).

[ebu6N7Y5]

No, that's not it and it has nothing to do about that at all. I already solved my own problem in the previous reply.

Weirdly, the files do not crash when opened through file explorer. It crashes when opening through Civil 3D.

Anyway, let's close this topic.