Error reporting capability

Error reporting capability

Anonymous
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Error reporting capability

Anonymous
Not applicable

It would be great to have some kind of error reporting capability that collects all the background information and send it to the development team rather than us doing it everytime by collecting bits and pieces. Both in BIM360 Docs publish log and in the email notification there should be a button that says "send report" (similar to the one when Revit crashes 🙂 )

send report.PNG

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zijing.zhang
Alumni
Alumni
Accepted solution

Hi @Anonymous,

 

Thanks for your feedback. Currently, Docs supports this kind of error report to dev team in the case of failure in project creation, and it is a automatically email the report to the dev team, you don't have to click any button to for sending the error report. On the other hand, reporting is on road map.

 

 

If you have any feedback that you would like to submit regarding any enhancement, please click on the “BIM 360 IdeaStation” link on the BIM 360 community home page. This will help the Project Manager and developers hear your voice on any changes/concerns with functionality directly for consideration in future builds.


Thank you and have a great day!

Zijing