Century Gothic Font not showing correctly in BIM360 docs

[janathbdesign]

Dear Sir,

I know that this topic has been raised before over the last four years in the forum with a solution, yet it does not work for me.

due to the corona situation we have uploaded all our projects to BIM360 but the fonts in the sheets do now appear the same as in the Revit model. The font used is century gothic, which according to the published list from Autodesk is supported by the system. Please see  attached screenshots of both revit and BIM360. 

It appears to be related to the length of the textbox of the tag. some have it, some do not. But since they all look to be fine in Revit, changing all textboxes in all sheets of all projets is not an option.

This happens both on 2018 and 2019 files and on projects saved by different host accounts

While the output from REVIT is fine, it incredibly inconvenient for senior staff reviewing and approving drawings in BIM360.

Please advise soonest how to solve this.

best regards,

Jan Appelman

HB Design

[janathbdesign]

Is there anyone from Autodesk that can answer this question?

Thanks,

Jan

[apjones]

I'm not from AutoDESK, so this is a guess...

Century Gothic does not ship with windows from what I see.  Century Gothic is probably being replaced with Arial and your word wraps are going to be different.  I strongly suspect only True Type fonts that ship with Windows will be supported.  Otherwise, AutoDESK would have to support every font on the internet.