Cannot Create New Central File in BIM360Docs with existing file name

Cannot Create New Central File in BIM360Docs with existing file name

Taweepong.S
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Cannot Create New Central File in BIM360Docs with existing file name

Taweepong.S
Contributor
Contributor

Now , We'll be try to use BIM360Design for some project , but I have problem about create new central file as step below ,

1. Yesterday ,I create central file name as " A1 ".

2. Today , I delete file "A1" ,It has gone and store in delete item folder .

3. I want to create new central file name as "A1" again , but it warning about cannot use name with old file.

Please suggest me ,to solve that.

Thanks in advance ,

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Accepted solutions (1)
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Message 2 of 5

Anonymous
Not applicable

Thanks for the information.

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Message 3 of 5

jayson.sterba
Alumni
Alumni
Accepted solution

hi @Taweepong.S,

 

My apologies for our delay in response to your post. 

If you really want the new file to have the same display name as a deleted model please do the following:

 

1) Select the parent folder you deleted the model from

2) Restore Model from the Recycling Bin

This is the icon for the recycling bin. Found in the upper right hand corner of your docs folder

31FB46EF-D741-4213-832C-DA3F22C0B2D3.jpeg

3) Select the file you want restored and click the restore arrow in the upper right hand corner of the file.

4) refresh to http://docs.b360.autodesk.com

5) select the newly restored file and select "Rename"

           This can be found by clicking the three dots in the upper right hand corner of the file

            Rename it anything else like "Old Revit July 26"

6) Publish New Model with Title "A1"

 

Please let me know if you need any more assistance with this. Have a great day!

 

Please Accept As Solution” if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

 


Jayson Sterba
Customer Programs Manager, Preconstruction
Message 4 of 5

anil_mistry
Autodesk Support
Autodesk Support

Hi @Taweepong.S,

 

I'm just checking in to see if you need more help with this. Did the suggestion that @jayson.sterba provided work for you?

If so, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

 

Thank you and have a great day!



Anil Mistry
Technical Support Specialist
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Message 5 of 5

Taweepong.S
Contributor
Contributor

THANKS  JAYSON

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