BIM 360 Docs license Access a different Sites

[perez.jKANX3]

Hi, I bought a new License BIM 360 Docs, but now I have a problem because I can't works in anothers partner projects where I have access. I want to have access since my BIM 360 docs to my site with my projects and for anothers external site ando projects.

How From my BIM 360 Docs can I work in my site and in anothers site? I can't find the other accounts  when I go in the option the Change account link.

[gareth.spencer1 · Accepted solution]

Hi @perez.jKANX3 ,

When you buy new licenses of BIM 360 Docs you will automictically be switched to an Autodesk Docs license, but you should have access to both products (BIM 360 and Autodesk Construction Cloud). 

Have you actually bought a completely new license or just renewed your old license? 

If you have renewed then you should see all your projects and those you have access to on other hubs. As it will be assigned to you Autodesk account. If you have a completely new license which is assigned to a different Autodesk account then you will need be to reassign as a member or admin to those projects.

I hope this makes sense?