AutoDesk Desktop Connector

[Anonymous]

I am attempting to install Autodesk Desktop Connector; the file downloads but when I click on the downloaded file I get the attached error message.  I am running Windows 10 Pro.  I’ve also attached the log file. 

[bogdan_ciobanu]

Hi @Anonymous 

Could you please check if your Windows version is one of the following: Microsoft Windows®–7, 8.1, or 10 (v. 1607 Anniversary Update or later)? 

If your Win10 is running on an earlier updated than v1607 the installer won't be able to run. 

Thank you and I hope this was helpful.

Best regards,

Bogdan