I am not able to see "enable sensor ticket " in settings >> portfolio , even if I am owner of portfolio.
Solved! Go to Solution.
Solved by mark.mergenschroer. Go to Solution.
HI @sandeep_agrawal .
We have recently moved the senor ticket email location. (We need to update our blog with the accurate location )
Go to the Building> Building Dashboard>Building Record>Configure Settings> email for sensor tickets.
sensor
Mark
Hi
Thanks for the same. How to define which sensor will create which ticket, I have at least 5 sensors, which are meant for different which category so that we can assign them to appropriate technician.
You can automatically associate a location or asset with the ticket. Modify the building email address by adding .[room number] or .[asset ID] after the building prefix. For example, if the building prefix is LF and you want the ticket associated with room 101, change the email to LF.101@.
This is how we cant track the ticket.
Mark
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