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E-Mail Management through Sendgrid - Alternatives?

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Message 1 of 3
martin.wudarskiQLSZL
1987 Views, 2 Replies

E-Mail Management through Sendgrid - Alternatives?

Hello,

just a question out of curiosity: 

Is there a way to circumvent sendgrid in the E-Mail Management? 

The trouble that we are facing is, that our security are facing numerous malicious and spam mails, that are sent through sendgrid. 

Therefore the domain is on a blacklist and there is no way to circumvent that. 

So did someone face a similar situation and had a good workaround? It is not necessary, but would be nice to be able to send tasks and invitation by mail. 

 

Thanks a lot. 

 

2 REPLIES 2
Message 2 of 3

Hi Martin,

 

It is not possible for BIM360 Ops to use different email distribution services for individual portfolios.

 

Depending on the configuration, your IT team may be able to modify the blocker to allow emails served through Sendgrid originating from the "autodesk.com" domain - this is likely the best solution.

 

Best,

 

Buzz

Message 3 of 3

Hi Buzz,

thanks for the answer. I was afraid of that. This will take a while to convince our Security Team, but i will give it a try. 

 

Best Regards

Martin

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