BIM 360 Glue Desktop Application error

BIM 360 Glue Desktop Application error

Anonymous
Not applicable
2,913 Views
8 Replies
Message 1 of 9

BIM 360 Glue Desktop Application error

Anonymous
Not applicable

Hi,

 

When i try to open BIM 360 Glue, it ask me to select host / region after sign-in.

 

Select host / region screen nothing was shown, If i click ok it shows "Autodesk BIM360 glue is avaliable by invitation only".

 

What is this? and why i can't access BIM 360 glue? 

 

Select host-region.JPG

 

Kaleeswaran.A

Accepted solutions (1)
2,914 Views
8 Replies
Replies (8)
Message 2 of 9

anil_mistry
Autodesk Support
Autodesk Support
Accepted solution

Hello Kaleeswaran,

Thank you for participating in our community! Please, click on this "To Launch Glue and Sign In” link to learn more about Getting started in BIM 360 Glue.

I hope this information is helpful.

Thank you and have a great day!

Best regards,



Anil Mistry
Technical Support Specialist
0 Likes
Message 3 of 9

Anonymous
Not applicable

You need to be invited to the project in order to gain access to that particular project. Only host or project admins can add members. Contact your BIM manager or whoever is in charge of settting up the project and they can add you. You can then click on the invitation sent to your email and it will install the BIM 360 Glue desktop app on your computer where you then access the project.

0 Likes
Message 4 of 9

Anonymous
Not applicable

Thank you

0 Likes
Message 5 of 9

Anonymous
Not applicable
Thank you
0 Likes
Message 6 of 9

Anonymous
Not applicable

I'm having the same problem logging into the 360 Glue desktop app. I have the invitation to a project and have accepted the invitation and accessed the project on my browser, but the desktop app does not allow me to sign in. Is there anything I haven't done to make to desktop app recognize my invitation? 

Thanks in advance!

0 Likes
Message 7 of 9

Anonymous
Not applicable

Did you ever solve this problem. I'm having same issue.

 

0 Likes
Message 8 of 9

Ning_Zhou
Advocate
Advocate

i encountered this exact same issue and tried multiple times, no project list at all either from US or Europe.

 

i followed the exact steps when using BIM360 Glue trial, i'm in fact administrator.

 

is it because location? or anything related to fire wall, etc/? Glue is available to all over the world, isn't it?

0 Likes
Message 9 of 9

tburketF28C8
Observer
Observer
Having the same problem- went and did the steps again but still no project listed
0 Likes