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Web release: New Subcontractor role and more!

41 Views, 2 Replies
03-16-2017 12:46 PM

When trying to add a Subcontractor to a project I received the following error: "All licenses in your account are in use. To add more users, contact Autodesk to add more licenses or disable some users."
Subcontractor.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I was under the impression that subcontractors didn't use a seat.... was i mistaken? 

 

**

The single most aggravating issue when working with a computer is this: Typically, computers only do exactly what you tell them to do.

@danwarren

 

I confirmed with our Cloud Fulfillment team, the sub-contractors are treated the same way as reviewers - they are both included within the user-based subscription so sub-contractors do take up seats now. 

 

If this answers your question, please mark as "accept as solution". Please let me know if you have any further questions. 

 

-Scott 

Post 2 of 3

Re: Web release: New Subcontractor role and more!

03-16-2017 03:33 PM in reply to: danwarren

@danwarren

 

My understanding is that this was changed along with the Reviewer role in BIM 360 Glue. Since moving to a user-based subscription model back in September that sub-contractors and reviewers both use up seats in Field / Glue so you would need to purchase the exact number of seats you needed. Before the change you would need at least one free seat. But I will check into that for you to confirm. 



Scott Green
Technical Support Specialist
Customer Service & Support
Autodesk, Inc.

Post 3 of 3

Re: Web release: New Subcontractor role and more!

03-16-2017 03:43 PM in reply to: danwarren

@danwarren

 

I confirmed with our Cloud Fulfillment team, the sub-contractors are treated the same way as reviewers - they are both included within the user-based subscription so sub-contractors do take up seats now. 

 

If this answers your question, please mark as "accept as solution". Please let me know if you have any further questions. 

 

-Scott 



Scott Green
Technical Support Specialist
Customer Service & Support
Autodesk, Inc.

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