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The BIM 360 Field service is currently experiencing technical issues.

3 REPLIES 3
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Message 1 of 4
don_simpson
246 Views, 3 Replies

The BIM 360 Field service is currently experiencing technical issues.

The BIM 360 Field service is currently experiencing technical issues. Some users may see slowdowns when accessing data and generating reports in BIM 360 Field. We are aware of the problem, and are working to resolve this as quickly as possible. We sincerely apologize for this inconvenience.

Please see the Health Dashboard for the most current status.




Don Simpson


Technical Support
3 REPLIES 3
Message 2 of 4
Shawn_Niles
in reply to: don_simpson

BIM 360 Field is now operating correctly. Please continue to monitor the health dashboard for any changes.



Shawn Niles
Message 3 of 4
mhyde
in reply to: Shawn_Niles

I am working on project "West Village Residences".  We still are unable to run reports, the program looks like it continuously runs. 

Message 4 of 4
don_simpson
in reply to: mhyde

Hello mhyde,

 

An issue with reporting was discovered earlier today, separate from the issues experienced yesterday.

 

The Health Dashboard was recently updated with the following message:

The BIM 360 Field service is currently experiencing technical issues with reporting.  We are aware of the problem, and are working to resolve this as quickly as possible.  We sincerely apologize for this inconvenience, and will update this page once this is resolved.

 

It is possible reports may process or process with delays, until the issue has been fully resolved.

 

Regards,

Don




Don Simpson


Technical Support

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