BIM360 Field issues on computer not showing up in iPad app

[Anonymous]

I have created multiple issues in BIM360 Field on the computer. When I go to view them on the ipad app, it is only showing me a select few issues, even though I have no filters applied. Why can I not view the issues on the ipad?

[mike.davison · Accepted solution]

Can you confirm that your Sync filter for issues looks like the image below (Sync filter All Issues)?  If not, change the filter to "All Issues".  If you already have this filter set, you may need to contact Technical Support to open a ticket.

 

[Anonymous]

I was not aware of the filter options when syncing. Thank you very much for your help.