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BIM 360 FIELD - Library, drawings parts shady after upload

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Message 1 of 2
fpensa
259 Views, 1 Reply

BIM 360 FIELD - Library, drawings parts shady after upload

We upload a set of plans into BIM 360 Field, some plans have section and details or others numeric information that got shady after the upload

 

before:

 

001.jpg

 

After

 

002.jpg

 

The documents aren't locked, and no hyperlink exists.

 

The only solution I found is to reprint the documents as images, but a loss of quality results, so I'd like to understand the cause of this behavior and find a better solution..

 

Any idea?

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Message 2 of 2
patrick.kennedy14
in reply to: fpensa

Hello Federico,

 

I have recently been made aware of your issue.  I will be reaching out to you by email to resolve your issue.  An update will be posted here once our issue is resolved.

 

Best Regards,

 



BR >__________________________
Patrick Kennedy
Technical Support Specialist
San José, Costa
Rica
www.autodesk.com

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