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Font not displaying correctly

10 REPLIES 10
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Message 1 of 11
Wijnand
3564 Views, 10 Replies

Font not displaying correctly

On the sheets which are extracted from de revit model we upload (plans and project files folders) the font arial narrow is not displaying correctly. I t looks like the normal arial font is used. Is there a way to solve this, now the text is going through the edges of sectionhead and sheets etc.

10 REPLIES 10
Message 2 of 11
mespaillat
in reply to: Wijnand

Hello Wijnand,

 

 

I apologize for the font not displaying correctly in Docs. If you download the model from Docs and view it in Revit, is the original font retained?

 

Please advise.

 

 

Regards,

mespaillat.





Thank you for choosing Autodesk Support!

Regards,
mespaillat

Autodesk Support Team
Message 3 of 11
Wijnand
in reply to: mespaillat

Sorry, my reaction could have been faster, I was a bit busy šŸ˜‰

 

I've downloaded the revit file from Docs and the fonts are as they were.

I know that with certain fonts I have to include them when i'm publishing to pdf.

I don't know if this is the case for Docs, although Arial Narrow is not a very special font.

In the pdf files which I've made from the model and uploaded to Docs the fonts are correct.

 

Wijnand

 

 

 

Message 4 of 11
james.l.bryant
in reply to: Wijnand

Hello Wijnand,

 

My name is James Bryant of Autodesk Support.  I'm reaching out to colleagues for list of supported fonts in BIM360 Docs or if any additional settings would be required to push font with drawing on upload.   Thank you



James L Bryant

Autodesk Support Team

Contact Autodesk |
Message 5 of 11

Hello Wijnand, 

 

The reason that this is happening is firstly that Revit does not embed fonts when it is exporting so this means that if a font is not available in the program you are exporting it to it will find a replacement font. Currently BIM 360 Docs does not seem to support Arial Narrow and this is the reason that the font is being replaced by Arial.

 

I have found an alternative solution which when I have tested does work, this is in the Revit model before you export to edit the text system family that you are using to create the text and changing the properties of this family to being Arial instead of Arial narrow, but editing the text "Width Factor" to 0.8 this will then create a text which is essentially Arial narrow. And when this Arial text with thinner width factor is exported it stays as the thinner size.

 

I hope that this information helps.

 

Best Regards

 

Benjamin Peake
Product Support Specialist
Autodesk, Inc.

Message 6 of 11
Wijnand
in reply to: benjamin.peake1

Hi Benjamin,

 

I have tried your solution with the Arial 0,8 width instead of Arial narrow and this works fine. It is not exactly the same but more than close enough.

 

But is now clear to me that the basic issue is that Revit does not exports the fonts. It is a bit like sending someone a word document with a company specific font, which they donā€™t have and therefore displays like Arial. Therefore, I made a test to find out what happens with the other fonts we use if I upload sheets etc. and those fonts are also displayed as Arial. Good to know before I get a comment of my colleagues.

 

In this case the given solution works but I believe it would be useful to publish a list with the fonts that, at this point, are supported by docs.

In the end, I would, of course, prefer to make Revit embed the fonts when uploading. If this isnā€™t possible (which could be the case) there should definitely be a list with supported fonts. As far as I know architects are quite creative people (at least in the Netherlands) and they use a lot of nice looking font types which probably wonā€™t be supported in docs. I think they would like to know this in advance.

  

Best regards,

Wijnand

Message 7 of 11
robertbEWCML
in reply to: Wijnand

Is there a list of fonts that Bim 360 supports having issues with any font i use seem to always revert to the same default font.


@Wijnand wrote:

Hi Benjamin,

 

I have tried your solution with the Arial 0,8 width instead of Arial narrow and this works fine. It is not exactly the same but more than close enough.

 

But is now clear to me that the basic issue is that Revit does not exports the fonts. It is a bit like sending someone a word document with a company specific font, which they donā€™t have and therefore displays like Arial. Therefore, I made a test to find out what happens with the other fonts we use if I upload sheets etc. and those fonts are also displayed as Arial. Good to know before I get a comment of my colleagues.

 

In this case the given solution works but I believe it would be useful to publish a list with the fonts that, at this point, are supported by docs.

In the end, I would, of course, prefer to make Revit embed the fonts when uploading. If this isnā€™t possible (which could be the case) there should definitely be a list with supported fonts. As far as I know architects are quite creative people (at least in the Netherlands) and they use a lot of nice looking font types which probably wonā€™t be supported in docs. I think they would like to know this in advance.

  

Best regards,

Wijnand


 

Message 8 of 11
mespaillat
in reply to: robertbEWCML

Hello @robertbEWCML ,

 

I am sorry to hear you are having this issue. To answer your question, please see the help content linked below:

 

I hope this response is helpful in resolving this issue for you.





Thank you for choosing Autodesk Support!

Regards,
mespaillat

Autodesk Support Team
Message 9 of 11
MichaelWolff
in reply to: Wijnand

Following the font support reference resource it seems that Arial Narrow is supposed to be working in DWF, DWG and RVT files. Only it does not - unless there is some secret tag I forgot to setup when I made the new project.

Message 10 of 11
ychen5AFEG
in reply to: Wijnand

I have the same problem for my RVT 2021.

 

https://knowledge.autodesk.com/support/revit/learn-explore/caas/sfdcarticles/sfdcarticles/Installing...

 

read this, install the fonts you need to your windows 10 will fix it.

Message 11 of 11
bizEUULP
in reply to: Wijnand

Autodesk drive has the same issue.  It seemed like a great way to share a project with clients, but this font issue makes it virtually useless.

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