Assistance Required: Licensing Issue with Autodesk Maya

[ibrahim40-744]

Issue Description: I have logged into my Autodesk account on multiple devices, and now I am unable to use the Maya poly modeling tab on my primary PC. I believe this is due to exceeding the allowed number of activations. I have already attempted to deactivate licenses on other devices through the Autodesk Manage Portal, but the issue persists. Could you please guide me on how to resolve this issue? Additionally, if there are any steps I need to follow to reset or reactivate my license, I would appreciate your assistance. Thank you for your time and support. I look forward to your prompt response.

Name: Md.Ibrahim Bhuiyan

Email: [email protected]

[Christoph_Schaedl]

You are able to start maya but there is no Maya poly modeling tab?
Than this not a license issue. Try to delete the tab and create a new one.

[morten.bojsen-hansen]

@ibrahim40-744 This is the Bifrost forum. Unfortunately, we can't really help you with Maya issues or licensing issues here.

[yeungy]

You could try resetting your preferences - it may clear up the issue.

Here are the instructions: https://help.autodesk.com/view/MAYAUL/2025/ENU/?guid=GUID-393D1ECA-9B6E-4625-B5B1-3F28E62AFB1C

Try renaming the folder instead of deleting so you can bring them back (just in case).

[damaggio]

Why did you put your question in the wrong Forum page?