AutoCAD 2018.1.1 and Revit 2018.2 updates

[Anonymous]

I have been trying to instal the updates for Revit 2018.2 and AutoCAD 2018.1.1 through the Autodesk Desktop App. When I click "update" however, it doesn't even try to do the update. I just get a small message that says "Install Failed" with no additional information. I have no idea why it's not updating, and nothing I've tried to get around this issue has been successful. I'd appreciate any help!

[pendean]

Go get your updates from the Updates link at your Autodesk accounts page here https://manage.autodesk.com/cep/#products-services/all then use the browser download method to have them on your PC, then manually install them AFTER you shut down the programs.

[srinivasarao.potla · Accepted solution]

Hello@brookelin87,

Thanks for your feedback. 

Please try this

• Exit ADA (system tray menu)
• Stop AdAppMgr Service (windows task manager)
• %Programdata% > Autodesk > Delete the “SDS” folder
• Restart ADA.

Still you have problem, please try this,

• Uninstall ADA
• Install latest ADA from here www.autodesk.com/ada-supportinstall

I would like to know more about the issue. could you please send me the log files?

Please find the attachment for log file instructions.

Regards,

Srinivas.

[Anonymous]

Thank you so much! That was exactly what I needed.