cannot uninstall autodesk

cannot uninstall autodesk

Anonymous
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Message 1 of 4

cannot uninstall autodesk

Anonymous
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I'm having trouble uninstalling autodesk app, having an error saying removeAdAppMgr.dat file is missing. 

couldnt find anything on internet, Running windows 10

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Message 2 of 4

kristofer.barros
Autodesk
Autodesk

Hi hirashahid636,

 

It seems your ADA installation is corrupted so I think this is the solution for you:

 

https://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/The-Autodesk-Application...

 

Issue: When you try to run the Application Manager you receive an error. When you try to uninstall the Application Manager you get the error,
"The remove adappmgr.dat file is missing".
 
Causes: Corrupt installation.
 
Solution:
Uninstall the Application manager using the MSfixit tool:
 
  1. Go to https://support.microsoft.com/en-us/mats/program_install_and_uninstall.
  2. Click the Download button.
  3. Launch the downloaded file to run the fix-it tool.
  4. Click Next.
  5. Click Uninstalling.
  6. Select the program in the list, click Next and follow the prompts.
After the process is complete, run the above steps a second time and look for the program again. If the program is still present, or an associated language pack remains, uninstall it. 

 

 

Hope this helps.

 

Regards,

 

Kristofer

 

 

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Message 3 of 4

Anonymous
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I'm having the same issue above.  I went through the steps in the MSFixit tool, but the program was not listed and it asked for 38 character product code that I do not have...suggestions? thanks!

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Message 4 of 4

Anonymous
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hi @Anonymous

 

Please check your system registry for the file you search in microsoft fixit tool.

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