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Impossible to log in

Impossible to log in

guidoverdi050
Explorer Explorer
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Message 1 of 2

Impossible to log in

guidoverdi050
Explorer
Explorer

Hi all,

When I click on "sign in" button in AD home page (or softwares homepages), nothing happens, the login window doesn't show up and thus I can't download any softwares since it's stuck at the rolling wheel and it doesn't "open" my account into trial download page. Log in works just for forums and my account homepage, but for the AD website it doesn't

I tried loading AD homepage in many ways (from account, from forum, with the adress bar in the browser) and in many languages, nothing works: log in doesn't work for AD website, it works for forum and account  homepage only)

What's happening?

 

Thanks

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130 Views
1 Reply
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Message 2 of 2

pendean
Community Legend
Community Legend

@guidoverdi050 This forum is for help with a software called ACCESS, it's not for issues about logging into websites.

 

Try a different webbrowser or ask an IT person near you for help.

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