Access is showing Available Updates for UNINSTALLED products

Access is showing Available Updates for UNINSTALLED products

daa
Contributor Contributor
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Message 1 of 5

Access is showing Available Updates for UNINSTALLED products

daa
Contributor
Contributor

Access showing available updates for three (3) products that are no longer on my system.  I uninstalled them long ago and installed the 2024 version of them.  See the screen shots below;

daa_0-1695520645614.png

 

daa_1-1695520774676.png

 

I originally had five (5) of these but after cleaning up the UPI2 section of the system registry I was able to remove two (2) of them.  

 

How do I get rid of these other three?  I like Access, it helps me keep up to date with software releases.  

This is a minor nuisance that I would like to remove.  

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Message 2 of 5

jponcelet
Explorer
Explorer

I have the same problem but different programs.

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Message 3 of 5

pendean
Community Legend
Community Legend
@ jponcelet @daa The current generic advise in this forum is to go here
https://www.autodesk.com/products/autodesk-access/overview
then download and install a more current ACCESS one more time on each PC with this problem.

Restart your PC after the reinstall.

Repeat anytime you see ACCESS doing something odd that it should not: it is supposed to self-update but apparently it does so on some schedule that is too long to help all of us quickly.
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daa
Contributor
Contributor

Well that was a waste of 15 minutes of my time.  

 

[ The content of this post has been edited due to ground rule violation @handjonathan Original: ]

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pendean
Community Legend
Community Legend

@daa wrote:

Well that was a waste of 15 minutes of my time.  NO HELP WHATSOVER.  


that's unfortunate: not seeing anything like that here. Flag and ask the 'Desker that frequents this forum about it https://forums.autodesk.com/t5/user/viewprofilepage/user-id/1709735