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I’m having an issue where my BOM is counting the elbows (45 and 90) separately, even if they are identical parts. All other fittings are listed correctly.
Make sure you include all of the properties being displayed at the bottom in the sorting/grouping panel. This is usually the culprit when items don't appear right.
Oops. Sorry, no. I misread the image and thought it was out of the report creator. Generally, items must have separate item codes to be included on separate lines. Also, make sure the description property is not identical (whether long desc size or long desc family).