PlantProductionIso errors out with Process with and Id of .... is not running.

[matt.worland]

I'm trying to run isos in Plant 3d 2025, but I get this error regardless of the Project or Iso style. Anyone seen this and have a fix?

Application does not support just-in-time (JIT)
debugging. See the end of this message for details.

************** Exception Text **************
System.ArgumentException: Process with an Id of 6336 is not running.
   at System.Diagnostics.Process.GetProcessById(Int32 processId, String machineName)
   at Autodesk.ProcessPower.PnP3dIsoUI.PnPIsoService.CloseIsoServiceProcess()
   at Autodesk.ProcessPower.PnP3dIsoUI.PnPIsoService.RecieveResponse(String jobdata)
   at Autodesk.ProcessPower.PnP3dIsoUI.PnPIsoService.Start(String jobdata)
   at System.Threading.Tasks.Task.<>c.<ThrowAsync>b__128_0(Object state)
   at InvokeStub_SendOrPostCallback.Invoke(Object, Span`1)
   at System.Reflection.MethodBaseInvoker.InvokeWithOneArg(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)

I run the PlantProductionIso command, select my iso style and lines and push Create. Shortly after, the dialog closes as normal, but I get the error above.

After trying different projects and styles, I went to repair the install, but found I only had the option to uninstall. I uninstalled the software and then redownloaded and reinstalled.

I opened the Sample Project, selected the 6-B-1000_Piping model, ran the PPI command, chose the top three lines and hit create and get the above error.

Im running this on a Windows 10 laptop that has been running versions 2019-2024 with no issues. I haven't noticed any other issues in 2025, it seems to run normal beyond the inability to run isos.

Any thoughts

[DVaquand]

Hello Matt

If you run a quick iso, is the problem the same?
Have you installed the Plant 3D 2025.0.1 update?

== French ==

Si vous sortez un iso rapide, le problème est-il le même ?
Avez-vous installé la mise à jour Plant 3D 2025.0.1 ?

Cordialement
Dominique VAQUAND
www.dovaq.fr

[matt.worland]

Hello Dominique,

Thank you.

I just verified that 2025.0.1 update was already installed.

Yes, I get the same results when running a quick iso.

I'm not sure of anything else to test, but happy to if there are any suggestions.

matt

[Tomislav.Golubovic]

Is this on your Iso style or the OOTB ones?

[DVaquand]

Hello Matt

By running a quick iso on parts of the line, and not the entire line, is there the error?

== French ==

En lançant un iso rapide sur des parties de la ligne, et non pas la ligne entière, y a t-il l'erreur ?

Cordialement
Dominique VAQUAND
www.dovaq.fr

[matt.worland]

Thank you Tomislav and Dominique,

Currently, I'm running OOTB models and styles. It does happen with our models and styles as well.

It does not matter if I choose Production or Quick Isos.

Attached is a short video of the process and issue.

[Tomislav.Golubovic]

Is this only on your machine or on others also?

[matt.worland]

Just this machine

[Tomislav.Golubovic]

Can you try with another user profile on that same machine?

[matt.worland]

Good idea, I hadn't tested that, but still no luck.

I only had a single user on the computer so I needed to add another one.

I created a new local Admin user, signed in.

When I ran a Quick Iso on the same sample model, I get the same error.

[h_eger · Accepted solution]

Hi Matt,

somehow, P3D 2025 is always giving me faulty installations with strange error messages.
Uninstalling and reinstalling once has also helped me.

[DVaquand]

Hello Matt

If you have a 2024 version on the same workstation, do you encounter the same problem in the isometric output?

== French ==

Si vous avez une version 2024 sur le même poste est-ce que vous rencontrez le même problème dans la sortie isométrique ?

Cordialement
Dominique VAQUAND
www.dovaq.fr

[jabowabo · Accepted solution]

From the error message, I'd first try to rule out an antivirus issue. Have you tried disabling it temporarily to see if the issue persists?

[matt.worland]

Thanks Hartmut, I will try again with a full cleanup after the uninstall.

[matt.worland]

Thanks Dominique,
All of my previous versions work fine.

[matt.worland]

Thanks Jason,
I disabled my main AV, but I think Windows Defender was on. I'll double-check when I re-install after a full cleanup.

[matt.worland]

After another uninstall of Plant 3d 2025 and AutoCAD 2025, I removed all Folders and Registry settings for AutoCAD and P3D 2025. I removed my AV and disabled Windows Defender and reinstalled both AutoCAD and P3D. 

At that point everything was finally working again.

Thank you Everyone for your help.

matt

[autodesk_student_soft_2025]

In my house we have two versions of Plant 3D 2025 student version, and both versions, on different machines, we have the same problem.
When generating isometrics the same error window appears. I have reinstalled Plant 3D twice with the same result.

[h_eger]

@autodesk_student_soft_2025 ,

Plant 3D 2025 student version, the rules of the Education Forums apply and not the Plant 3D Forums.
Please read the licence conditions.