How to add Rotation Compass to custom created support in Plant 3D

[theshoaib.mughal]

Greetings everyone,

I am designing the custom tray supports for cable trays but encountering a problem. You can watch the attached video to clarify my question however, I shall describe it here as best as I can.

The support component is designed well. I have made a catalog using it and then produced a specs sheet to insert it into the model. But when I do that and try to snap the support to my tray, it simply places it as is and does not offer a rotation compass so that I can align it to my liking. If the same component is placed elsewhere in the open space without snapping to any component, it does offer the rotation compass.

I have checked whether it's the case with all the supports but the built-in support offers the rotation compass with snapping to any component. So there must be something wrong with my code. Can you please look at it and suggest what I change in the code or anything else?

Much thanks

[h_eger]

@theshoaib.mughal ,

the fault lies in your way of working.
The first support that you insert into your cable tray is not connected to it, so it behaves as if the support is placed outdoors. Your 2nd support is connected to your cable tray, you can see this because the cable tray is highlighted and you are shown a dynamic measure of the position, so no compass is offered because the alignment of the support is determined by the position of the cable tray.
This is all just a small insertion error on your part.

[theshoaib.mughal]

Thanks for your reply,
I understand what you are saying. The first support is indeed not snapped to the tray but the second one is. And yes I can put it on a specified distance using the dynamic measurement. This is all good for the straight sections but when I work with the elbow it is problematic because I cannot rotate the support to fit with the elbow. If the rotation compass is available then I can do that like it is done with the built-in support. Check the video in the attachment.

So is there some way I can manipulate the code or anything else that can allow me to rotate the support once it's snapped to the tray component then it would be a game changer.

[h_eger · Accepted solution]

@theshoaib.mughal ,

the insertion routine ONLY works with straight components = start point and end point are on the same line.
This is hardcoded and cannot be modified, not even via .NET API