Can't perform this action

Can't perform this action

tjswo3234
Observer Observer
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4 Replies
Message 1 of 5

Can't perform this action

tjswo3234
Observer
Observer

I drew drawings with a free trial version for a few days.

When I logged in the next day, the drawing I drew disappeared and the following notification window occurred.

tjswo3234_0-1660807876813.png

please help!!

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837 Views
4 Replies
Replies (4)
Message 2 of 5

pendean
Community Legend
Community Legend
The error message simply means your file got lost. Not much you can do about it now.
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Message 3 of 5

BaraaAlkhalaf
Alumni
Alumni

Hi @tjswo3234 

 

Welcome to AutoCAD Web App Forum 🙂

 

This message means the file can't be found. Could you check whether you forgot to save the new drawing?

 

Kind regards,

Bara'a Alkhalaf
Global Technical Support
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Message 4 of 5

tjswo3234
Observer
Observer

I was saving and using this file normally, but suddenly a phenomenon occurred.

Crucially, the size of this file is not 0KB.

tjswo3234_0-1661326603941.png

 

Message 5 of 5

CarolBu
Autodesk
Autodesk

Hi @tjswo3234,

Could you check if the file still exists in the file manager? If yes, could you copy and paste the url when opening the drawing? It's like this: https://web.autocad.com/acad/me/drawings/561518284/editor




Carol Bu
Product Owner, AutoCAD Web