Commands stop working, no cursor

Commands stop working, no cursor

WyldeParnelle
Advocate Advocate
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Message 1 of 5

Commands stop working, no cursor

WyldeParnelle
Advocate
Advocate

I have 2014/2015 Autocad design suite at home for my business and have not used it in quite a while due to lack of home business work. But last week I wanted to create drawing. Open 2015, no commands, no cursor, nothing. Open 2014, the exact same thing. Deleted everything and re-installed 2015. Still no change. Deleted 2015 and re-installed 2014...again, no change. So mad right now, nothing I find online is helping. All of this worked perfectly before.

 

What am I not seeing?

 

Wylde

 

Installed currently Autodesk Product Design Suite 2014 64bit

24 GB ram, Intel Core i7 [email protected] GHz

NVIDIA Quadro 2000 video card.

 

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Accepted solutions (1)
922 Views
4 Replies
Replies (4)
Message 2 of 5

WyldeParnelle
Advocate
Advocate

Can someone from Autodesk contact me on this problem...please! It has to get resolved. I have uninstalled and reinstalled everything 3 times, this problem will not go away.

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Message 3 of 5

VinodBalasubramanian
Autodesk Support
Autodesk Support

Hi Wylde,

 

good day. I noticed an escalation request from you. I will be happy to help here. Do let me know your convenient time for a phone call and private message me your contact details. I will try to reach you to assist further on this problem.



Vinod Balasubramanian
AutoCAD Industry Support & Escalation Lead

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Message 4 of 5

WyldeParnelle
Advocate
Advocate
Accepted solution

I contacted my reseller and they helped to me to get it running again.

 

Thanks

Wylde

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Message 5 of 5

Anonymous
Not applicable
 
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