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The tutorial data on Autodesk Knowledge website is showing errors.

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Message 1 of 6
gyanendra.gurung4NKYM
384 Views, 5 Replies

The tutorial data on Autodesk Knowledge website is showing errors.

Hi, 

 

I want to download the tutorial data from the Autodesk Knowledge Map 3D Documentation website. But, the tutorial data keeps showing the following error:

 

An error occurred while processing your request.
Reference #97.90f8da17.1682208679.2aa9b82 

 

Does anyone have this data and share with us? or can anyone from Autodesk help us solve this issue on their website? 

 

Many many thanks. 

 

Kenny

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5 REPLIES 5
Message 2 of 6

Hi Kenny,

Which one(s) do you want?

 

Data for these tutorials (all zip files)

Dave

Dave Stoll
Las Vegas, Nevada

EESignature

64GB DDR4 2400MHz ECC SoDIMM / 1TB SSD
NVIDIA Quadro P5000 16GB
Windows 10 Pro 64 / Civil 3D 2024
Message 3 of 6

Hi @Pointdump 

Thank you for prompt reply. 

 

Unfortunately, neither the links on the Autodesk website nor in your reply are working for me. I keep getting the same error. I am not sure if the tutorials are restricted in some parts of the world. I am in Canada and a subscriber of AutoCAD.

 

I also received the following reply from the Autodesk Customer Support. 

 

Greetings from Autodesk.

I would request you to kindly clear all the cache and cookies and follow the below steps to resolve the issue.

One of the following steps should fix the issue:

Check the system for Windows updates.

Restart the computer.

Trying downloading the data with different browser

 

I tried downloading the links on Firefox and Chrome as well. Also on Windows 10 and 11. I also cleared cookies. Nothing is working. 

 

I will email AutoCAD again. If not, I just have to watch the videos and tutorials without the data. 

 

Thank you very much. 

 

Message 4 of 6

Kenny,

I tried the links just now, and it's not working for me either. Getting the same error as you.

@Koesti, can you check the link to see if it can be fixed?

Dave

Dave Stoll
Las Vegas, Nevada

EESignature

64GB DDR4 2400MHz ECC SoDIMM / 1TB SSD
NVIDIA Quadro P5000 16GB
Windows 10 Pro 64 / Civil 3D 2024
Message 5 of 6

Kenny,
Looks like the downloads are fixed now and working. Give it another try.
Dave

Dave Stoll
Las Vegas, Nevada

EESignature

64GB DDR4 2400MHz ECC SoDIMM / 1TB SSD
NVIDIA Quadro P5000 16GB
Windows 10 Pro 64 / Civil 3D 2024
Message 6 of 6

Hi Dave,

Yes. The links are working now. Awesome! Thank you for your help and support !

Kenny.

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