SW DTM Software

[matildaJL644]

Can you open the SW DTM Software in AutoCad LT? 

When I have downloaded it and try to open it, i get an error message saying " AutoCad is either nusy or not open. Please make sure that it is open and not busy, the try again". 

But I have AutoCad open, but only AutoCad LT. Can that be why it's not working? 

[pendean]

Restart your device, you are in mid-command or mid-task (like background publishing is on perhaps, when it should be off).

[CGBenner]

@matildaJL644 

Hello, do you still need help with this, or did the suggestion given by @pendean solve your issue?

[matildaJL644]

Hi! Unfortinaly it did not resolve the issue, so I am still looking for a solution! 

[CGBenner]

@pendean  Any other ideas, or thoughts on who else we could tag in?

[pendean]

---

@matildaJL644 wrote:

Hi! Unfortinaly it did not resolve the issue, so I am still looking for a solution! 

---

Here are the ways to open a support case with Autodesk if you are on subscription to seek out Autodesk Support's help:
https://www.autodesk.com/support/account/manage/use/support#:~:text=com/plans.-,Contact%20support,-S...

HTH